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University of Vermont

Location: BurlingtonVT 05405 Document ID: AD225-4N8J Posted on: 2019-06-1306/13/2019 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Bachelors2019-07-13

Assistant Director for Operational Success

Provide leadership for Housing Operations in the Department of Residential Life. Responsible for managing the
customer service desk and office manager in Robinson Hall that serves as an information hub for residential
students, department staff, and other University personnel. Oversight of main desk operations in the residence halls
and other major administrative processes such as Opening, Closing, early arrivals, late stays, and damage appeals
to provide exceptional customer service. Responsible for training, supervision, development, and evaluation of six
office managers in these areas. Support special events and students needs by working with other campus
departments. Communicate with students and parents about housing processes and policies and provide periodic
training to department staff.  Learn more and apply at https://www.uvm.edu/reslife/career-opportunities

The University of Vermont is an Equal Opportunity/Affirmative Action Employer. Women, veterans, and people from
diverse racial, ethnic, and cultural backgrounds are encouraged to apply.



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