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Eastern Michigan University

Location: YpsilantiMI 48197 Document ID: AD241-0DZN Posted on: 2019-06-2006/20/2019 Job Type: Contract

Job Schedule:Full-time
Minimum Education: Masters2019-07-20

Complex Director

Complex Director



Depends on Qualifications




07/12/19 11:59 PM


The Complex Director (CD) is responsible for the residential life functions in two or more residence halls. The CD fosters a safe, positive, and inclusive community environment that encourages students to develop their full potential.  This position includes educational, supervisory and administrative functions that promote student engagement, academic success, personal development, and a strong sense of community. Given the unique nature of this live-in position, the position has a renewable contract for up to four years ending on July 15 of each year.  Staff will be asked in March to make a commitment for the following year.  Should a staff member be hired mid-year, additional time to end on July 15 may be offered.


Supervise, train and evaluate Graduate Hall Director(s), Graduate Assistant(s), Student Office Manager(s), Nightwatch staff, and/or Office Assistant Staff in their complex, including participation in departmental selection process of positions. 
Provide guidance to Resident Advisors, ensuring that orientation, training, supervision and regular evaluation of Resident Advisors is completed. 
Coordinate the development, implementation and evaluation of academic, social and developmental programming, ensuring participation with academic and student services offices when appropriate, including regular attendance at student programs.
Advise and develop leadership skills of Community Council (student organization). 
Serve as primary judicial officer for the complex, which includes meeting with students in violation of Residence Hall and Apartment Rules, adjudicating cases, and applying sanctions.
Maintain judicial records through effective use of student conduct software and providing accurate student files. 
Participate in the rotating 24-hour-a-day "on-call" system for the residential area, responding to problems and emergencies including during times when the University is closed.
Use departmental protocol to respond to crisis or emergency situations which includes providing guidance to paraprofessional staff, parents, and students.
Manage Front Desk Operations within assigned halls with the support of a Student Office Manager(s). 

Manage programming and office supply budgets.

Manage hall occupancy including creating reports, knowledge of student database, completing room changes, and promoting living on campus.

Serve as an active member of one or more committees designed to complete departmental projects.

During the summer months work with summer school, new student orientation and/or summer conference housing.

Ensure a safe environment with thorough facilities/security systems and prevention programming. 
Conduct weekly walk-through and report on-going facility and safety issues. 

Provide functional guidance and leadership in individually specified areas or projects as needed.
Other related duties as assigned. 


Knowledge and skills in program planning, organization, and administration which is typically acquired through the completion of a Master's degree in Higher Education, College Student Personnel or a related field is necessary. 

Strong interpersonal communication skills, proficient writing capabilities, and basic knowledge of personal computers is necessary. 

One year's experience working with students in a college or university environment is necessary. 

Live-on required.



This position supervises 1-3 Graduate Hall Directors, as well as front desk and student night security staff for their buildings.   Provides indirect supervision for up to 30 Resident Advisors. 
Manage hall occupancy including creating reports, knowledge of student database software, completing room changes, and promoting living on campus.
Serve as a member of one or more committees designed to complete departmental projects such as Student Staff Selection, Student Staff Training, Professional and Graduate Staff Training, Graduate Staff Selection, Residential Operations, and Diversity & Inclusion.
Prepare end of semester and end of year reports in December and May respectively.  Use computer programs including by but not limited to StarRez, Microsoft Office Suite, OrgSync, and Gmail.
There is an expectation of general availability during most business hours.  Evening commitments such as staff meetings, community council and program attendance is also expected.  During the summer months will work with summer school, new student orientation and/or summer conference housing.


To apply: visit here.

Position #01932


EMU is an Equal Opportunity/Affirmative Action Employer and Educator that is strongly committed to achieving excellence through cultural diversity. The University actively encourages applications from women, persons of color, and applicants with disabilities, veterans, and members of other underrepresented groups.






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