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Volunteer State Community College

Location: GallatinTN 37066 Document ID: AC433-0Y4M Posted on: 2018-11-3011/30/2018 Job Type: Regular

Job Schedule:Full-time
2018-12-30
 

Coordinator of Educational Technology Support


Coordinator of Educational Technology Support
Volunteer State Community College


Position Summary: The Coordinator of Educational Technology Support works under the direction of the Director of Distributed Education and is responsible for overseeing the implementation and administration of the course management system (CMS) and related technologies at Vol State. The Coordinator works closely with instructional designers, members of the Information Technology department, and academic division leadership in planning, executing, and assessing the appropriate use of emerging educational technologies. The position supports
professional learning by actively researching educational technology trends and developments, providing ongoing professional learning opportunities for faculty members, and making recommendations consistent with the department's mission and goals.


Duties and Responsibilities: Primary Duties and Responsibilities: Serve as the primary administrator of Vol State's course management system (CMS). This includes, but is not limited to, the following duties:
  • Provide support and training to faculty, students, and staff.
  • Troubleshoot technical problems and issues related to use of the CMS.
  • Manage technical integrations between the CMS and third-party resources.
  • Manage the technical integration between the CMS and the college's student information system to assure accuracy of CMS courses and enrollments.
  • Create documentation and instructional materials (print, web, and video formats) to support CMS users.
  • Collaborate with VSCC IT and TBR system administration.
  • Stay abreast of CMS updates to ensure minimal disruptions to the learning environment; proactively communicate important updates and information to appropriate CMS users. Additional Duties and Responsibilities: Explore, develop, and use new technologies and technology-based virtual delivery methods to enhance teaching, research, service, and student achievement. Maintain a current knowledge of educational technology trends and research, reporting findings and making recommendations to the Director of Distributed Education as appropriate. Evaluate educational tools and materials for ADA accessibility and make recommendations for improving course accessibility. Plan and provide ongoing professional learning opportunities for faculty technology use, in both group and one-on-one settings. Includes giving presentations in person and through virtual conferencing systems. Manage inventory and distribution of the department's technology resources available to faculty, such as tablets, laptops, and other hardware. Supervise and train student workers. Maintain departmental social media outlets. Other duties as assigned.

    Required Qualifications: Bachelor's degree or higher. At least three years of providing technical support, training, or other related experience. Experience using or supporting a course management system.

    Preferred Qualifications: Master's Degree. Recent experience working in higher education, particularly online or distance education.

    Knowledge, Skills, Abilities, and Work Characteristics: Proficiency using Microsoft applications (e.g., Word, Excel, Outlook) and web (HTML) authoring applications. Knowledge of WCAG 2.0 AA guidelines and basic accessibility formatting guidelines. Ability to be flexible and react to change productively. Ability to quickly learn new technologies and instruct others in their use. Ability to prioritize work and multitask; must be detail-oriented. Familiarity with adult learning theory. Excellent written, verbal, telephone, interpersonal, and organizational skills. Ability to work independently and as part of a team. Requires the ability to maintain confidentiality and integrity of sensitive information.

    Pay Rate: 40,200.00 - 50,250.00 annual salary depending on experience

    Posting Date: 10/23/2018

    Closing Date:

    Open until Filled: Yes

    Special Instructions to Applicants:

    Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

    Applicants may be subject to a background check.

    Position occasionally requires evening or weekend support for scheduled training, CMS maintenance, or emergency technology-related situations.

    This position to be filled pending budget approval.


    For Full Application Instructions and Position Description, visit: https://tbr.csod.com/ats/careersite/jobdetails.aspx?site=13&c=tbr&id=1657






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