Computing Technology Specialist - Rock Creek
Portland Community College
Requisition Number: 09481
Location: Rock Creek Campus
Address: 17705 NW Springville Road, Portland, OR
Hours of Work: Other
Position Status: Classified; Salary Level 22, Fulltime, Non-Exempt
Starting Salary Range: The first two steps of the range are: $3,954 to $4,073 per month. Higher salary placement may be available based on qualifications, experience and internal equity.
Job Close Date: Apply Immediately; This position will close once sufficient qualified applications have been received.
Job Summary:
The second division is Science and Technology. SciTech has the following departments: Biology, Environmental Science, Bioscience Technology, Chemistry, College Farm, Computer Science, General Science, Geology, Physics, Geography, Psychology, Sociology, Women's Studies, Landscape Technology, Microelectronics (Including STEAM Lab), and Veterinary Technology.
This is an evening shift. The schedule currently is Monday - Thursday, 11:00 am to 10:00 pm with a one-hour lunch. There is some flexibility with the schedule.
If this sounds like a learning community that you would like to be a part of, and an important role that you would like to play for PCC, please review the minimum qualifications for this position and apply today.
PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options.
Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.
Paid Leave:
- Starts at 6.67 hours of Vacation leave per month (additional vacation hours with years of service)
- 8 hours of Sick Leave per month
- 24 hours of additional Personal Leave days per year
- 11 Paid Holidays
Additionally, PCC provides a tuition waiver for yourself, domestic partner, and children under 24 years of age. Tuition reimbursement for yourself at other accredited institutions.
Responsibilities/Duties:
1.Installs, configures, maintains and supports a diverse set of work station operating systems, client/server and local applications on computers, laptops and hand-held devices, printers and associated peripherals. Creates and implements automation for configuring and installing software and operating systems.
2.Analyzes and resolves hardware, software and network issues, repairs user workstations, modifies configurations, replaces faulty components and rebuilds complete systems on a variety of platforms. Uses complex software tools for managing large groups of computers.
3.Documents and updates work progress and problem resolution in technical support database. Follows complex written instructions. May create technical documentation and procedures for team use.
4.Provides on-call technical support to customers in a professional manner and maintains goodwill, cooperation and productive relationships.
5.Works closely with network and server administration teams to create and support district-wide computer configurations and to troubleshoot service interruptions.
6.Responsible for installing, maintaining and troubleshooting specialized departmental software.
7.Maintains up-to-date computer skills and stays current with developments in computer related technologies. Attends training events as required. Researches and discovers technical solutions.
8.May attend and participate in district-wide, campus-wide and departmental meetings and committees to discuss computer-related issues
Minimum Qualifications:
To be considered for this position, your application materials must show how you meet the following requirements (Note-experience requirements use full-time equivalent):
High School diploma or equivalent. Associate's degree or two years of college-level coursework or training in a computer-related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.
Two years of work experience with computing systems is also required.
Must possess knowledge of current personal computer hardware, operating systems, client/server and network technologies, including printers and peripheral devices such as scanners, PDAs and special needs equipment.
Ability to install and configure a wide variety of software applications. The above-mentioned qualifications could be demonstrated by possessing one or more of the following certifications:
?A+
?Net+
?Microsoft related
Ability to: Effectively and clearly communicate verbally and in writing; read, understand and follow complicated technical documentation, procedures and instructions; multi-task and effectively use time management skills; use critical thinking skills to analyze, troubleshoot, diagnose and repair computer problems in a complex networked environment; plan, organize, document complex technical and configure systems for consistency with institutional policies and procedures; effectively prioritizes work requests and work occasional long hours; collaborate and work effectively in a team environment; provide effective and responsive service to departmental customers provide own transportation to various sites throughout the district.
Special/Preferred Qualifications:
These qualifications and characteristics are critical to success in this important role at PCC. Please clarify in your application materials the experiences, successes and techniques evidencing how you bring these strengths:
- Experience supporting Windows PC's and Macs in an academic environment. Providing assistance to students, staff, and faculty with their computing needs
- Demonstrated skill in time management, communication, and prioritization.
- Experience responding to and escalating technical incidents autonomously.
- Demonstrated experience-supporting customers with wide ranging skill levels and needs.
- Experience supporting classrooms and computer labs.
Additional Posting Information:
1. Completed online application
2. Cover Letter (attach document)* Please state how you meet the minimum and preferred qualifications.
3. Current Resume (attach document)*
* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.
Notes to Applicant:
- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.
- This position is included in the bargaining agreement between Portland Community College and the Portland Community College Federation of Classified Employees (PCCFCE). Probationary period will be in accordance with Article 13 of the Classified Agreement. Current Classified employees are encouraged to review Article 15 for salary placement guidelines.
- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.
- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
Documents that must be associated with this posting:
Cover Letter
Documents which can be associated with this posting:
Full Time/Part Time: Full Time
How to Apply
For complete job description and application instructions, visit: jobs.pcc.edu
As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
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