Cashier, Student Accounts Services (Part-time)
Portland Community College
Requisition Number: 09256
Location: Cascade Campus
Address: 705 N Killingsworth Street, Portland, OR
Hours of Work: Varies
Position Status: Classified; Level 14; Part-time; Non-exempt
Starting Salary Range: The first two steps of the range are: $14.44 to $14.76 per hour. Higher salary placement may be available based on qualifications, experience and internal equity.
Job Close Date: Apply Immediately; This position will close once sufficient qualified applications have been received.
Job Summary:
Cashiers travel throughout the school district, working at various PCC campuses on an as needed basis.
Work schedules for all positions are flexible and will change based on the needs of the office. In general, up to 40 hours per week during peak times (around the beginning of each academic term), with reduced hours during the remainder of the term. Work hours must also be flexible to cover vacations, sick leave, and meeting times for other staff.
Summary:
Under the direction of Cashiering Services management responsibilities include: processing and balancing of student, staff and merchant cashiering transactions.. Accuracy must be maintained in a sometimes noisy, high pressure environment. Interacts with a diverse volume of students, staff, vendors and the public. Work results impact the accuracy, reliability and acceptability of further results beyond the work section including: students, staff, college-wide departments, and vendors. Job requires strong customer service skills and well-developed verbal skills, including the ability to handle difficult customer service situations with tact and diplomacy. Responsible for producing journey-level work output on an independent basis subject to supervisory direction and review.
PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options.
Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.
Paid Leave:
- Starts at 6.67 hours of Vacation leave per month (additional vacation hours with years of service)
- 8 hours of Sick Leave per month
- 24 hours of additional Personal Leave days per year
- 11 Paid Holidays
Additionally, PCC provides a tuition waiver for yourself, domestic partner, and children under 24 years of age. Tuition reimbursement for yourself at other accredited institutions.
Responsibilities/Duties:
1.Performs complex cashiering functions for student accounts following specific college procedures and policies. Accepts payments, posts charges, cashes checks and issues refunds. Must be familiar with college billing and refund policies, institutional and FERPA confidentiality regulations, and Federal Title IV cash management regulations.
2.Processes staff imprest cash transactions. Disburses money; verifies accounting distribution, supporting receipts and authorizing signatures. Assists in maintenance of campus records of imprest cash transactions for audit purposes.
3.Posts miscellaneous department revenue to finance system.
4.Processes a variety of employee transactions including: check cashing, issuing parking permits and provides a variety of forms.
5.Reconciles complex cash receipts accounting report of all student, staff and merchant transactions on a daily basis. Prepares daily bank deposit.
6.Handles a variety of difficult customer situations using tact, diplomacy and patience to defuse irate/angry customers, both in person and over the phone. Common situations include: students/staff unable to register, obtain transcripts or cash checks due to holds; enforcement of accounts receivable procedures; and inability to process non-related activity when other offices are closed.
7.Provides technical assistance to customers, over the phone and in person, regarding business office, registration, financial aid and accounts receivable policies and procedures; operational hours; general college policies.
8.Prepares deposits and assists with transfers of large sums of currency and checks via armored transport to bank and central cash vault, maintaining a high level of security.
9.Prepares money bags from departments (Libraries, Parking/Transportation Services, Community Education, Food Services and Food Services Vending) for armored car transport to the Sylvania cash vault, maintaining a high level of security.
10.Produces materials utilizing a microcomputer, including student invoices, schedules, reports, logs, student correspondence and spreadsheets.
Minimum Qualifications:
To be considered for this position, your application materials must show how you meet the following requirements:
Note: Experience requirements use full-time equivalent
High school diploma or equivalent. Six months high school or college coursework in bookkeeping or accounting (experience performing the duties of the position for one year may substitute for coursework).
One year of work experience in an office environment processing, recording or compiling accounting, bookkeeping or cashiering transactions.
Demonstrated ability to work effectively with internal and external customers, including ability to defuse anger and resolve complaints/issues. Organizational skills and ability to work independently. Able to consistently follow financial and administrative procedures and to explain these procedures to those unfamiliar with them.
Strong business mathematics skills. Proficient in the use of computer and variety of related software. Accurate keyboarding and 10-key skills.
Special/Preferred Qualifications:
These qualifications and characteristics are critical to success in this important role at PCC. Please clarify in your application materials the experiences, successes and techniques evidencing how you bring these strengths:
- Customer service experience in a retail or fast paced environment.
- Quick learner with an ability to adapt to changes in priorities and operational needs.
- Strong desire and ability to work in a team environment.
Additional Posting Information:
1. Completed online application
2. Cover Letter (attach document)* Please state how you meet the minimum and preferred qualifications.
3. Current Resume (attach document)*
* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.
Notes to Applicant:
- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.
- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.
- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
- Upon hire candidate will be required to provide official transcripts for all degrees earned.
Documents that must be associated with this posting:
Cover Letter
Documents which can be associated with this posting:
Full Time/Part Time: Part Time
How to Apply
For complete job description and application instructions, visit: jobs.pcc.edu
As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.
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