Chatham University
Financial Aid Coordinator

Founded in 1869, Chatham University is a fully coed institution with an enrollment of over 2,200 students and over 60 undergraduate and graduate programs in our areas of excellence:  sustainability; health & lab sciences; business & communication; and the arts & humanities.  Chatham is the alma mater of environmental icon Rachel Carson (Class of '29), and is recognized as a leader in the field of sustainability, having been selected as one of the Top 50 Green Colleges by The Princeton Review; ranked in the top five nationally for sustainability achievements in the Sustainability Tracking, Assessment & Rating System™ (STARS); and mentioned in a 2012 Forbes article as one of the places "contributing to Pittsburgh's transformation into a destination for green living."

Building on these accomplishments, Chatham opened in 2014 the world's first fully sustainable campus in higher education, Eden Hall Campus.  Consistently ranked as a best college by U.S. News & World Report in the Regional Universities North category, Chatham consists of the School of Health Sciences; the Falk School of Sustainability & Environment; the School of Arts, Science and Business; and the College for Continuing & Professional Studies.

To help support the work of the University we have an immediate opening for a Financial Aid Coordinator. The Financial Aid Coordinator reports to the Assistant Vice President of Financial Aid.

The Financial Aid Coordinator is responsible for determining financial aid eligibility for undergraduate students, providing financial aid counseling and outreach to current and prospective students, as well as, assisting in the overall operation of the department. 

Duties and Responsibilities:

• Advise students and families regarding financial aid opportunities offered by the institution, as well as, federal, state, and local
• Explain federal, state, and institutional policies as they relate to financial aid eligibility
• Responsible for new undergraduate student packaging
• Meeting with prospective students and their families to review financial aid packages and to answer any questions
• Includes in-person appointments, walk-ins, and phone calls
• Excellent customer service skills in regard to working with families and students
• Answering phone calls and e-mails from students and families
• Promptly returning phone calls and e-mails from prospective and current students and parents
• Assist with Direct loan processing and error resolution
• Send reminders to students for any and all types of missing financial aid documents
• Responsible for processing, monitoring and maintaining outside scholarship payments for students
• Other duties as assigned

Qualifications:

Bachelor’s degree required.  Financial aid experience including knowledge of federal and state financial aid regulations and programs preferred.  The ideal candidate must also have strong attention to detail, as well as, possess excellent written, oral, analytical, customer-service and interpersonal skills.  Familiarity with Campus Vue is helpful, but not required. 

Chatham University offers a competitive salary, an excellent benefits package, including tuition remission for qualified personnel, and a generous retirement plan.

Interested candidates should visit www.chatham.edu/careers and follow the instructions to complete the application process.  To ensure full consideration, please submit a cover letter addressing the qualifications of the position, resume, and contact information for three professional references.

Chatham University is an Equal Opportunity Employer