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East Carolina University

Location: GreenvilleNC 27858 Document ID: AA335-0K59 Posted on: 2017-05-0505/05/2017 Job Type: Regular

Job Schedule:Part-time
2017-06-04
 

FWS: 2016-2017 Student Customer Services Staff

Job Description: 1. Cash handling for guest passes, late/lost fees, and lock sales are preformed throughout the day. The "on key" employee balances the drawer at the beginning and end of their shift.
2. Control access to the SRC daily.
3. Answering phone calls and directing them to appropriate areas.
4. Properly and accurately check-out equipment such as racquetball, basketball, tennis racquets, swim goggles, etc.
5. Responsible for laundry services. Hand and bath towels are available through equipment check-out. Towels are washed, dried, and folded steadily throughout the day. Jerseys for Intramural and Club Sports are also laundered throughout the day and returned to their proper locations.
6. Lost and found items are turned into the CS and properly documented. Valuable items are secured in a safe located in the facility.
7. Review employee manual and be able to make quick decisions by referencing policies, operations and situations listed in the manual that adhere to everyday functions within Campus Recreation & Wellness and uphold these policies.
8. Sell memberships to those patrons eligible during non-business hours.
9. Use critical thinking skills to handle various situations that arise and communicate with other staff to resolve any issues.


Minimum Qualifications: 1. Minimum GPA: 2.5
2. ECU Student
3. Customer Service experience preferred
4. Flexible work availability
5. Communication Skills


Special Instructions to Applicants: Please DO NOT apply to this position unless you have been granted a Federal Work Study authorization. If you have, please also attach your FWS Authorization letter.To be eligible for a FEDERAL WORK STUDY position, students MUST BE QUALIFIED and RECEIVE a FEDERAL WORK STUDY AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610).
Please forward to hallm@ecu.edu.

Date Initial Screening Begins:

Job Close Date: 05-05-2017


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