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East Carolina University

Location: GreenvilleNC 27858 Document ID: A8366-06LD Posted on: 2017-05-0805/08/2017 Job Type: Regular

Job Schedule:Full-time
2017-06-07
 

TECHNOLOGY SUPPORT ANALYST - ADVANCED

Job Description: Information Technology & Computing Services, Academic Technologies unit, is seeking a Web Developer for the University Web and Application Consulting team who will offer technical expertise in the daily support of campus-wide web applications such as CommonSpot and WordPress. Development of web sites in ColdFusion and PHP utilizing HTML, CSS, JavaScript, jQuery MS SQL and MySQL is required. Consultation with clients and other IT staff to resolve problems and ensure customer satisfaction is required. As new technologies emerge and needs for projects change, the selected candidate will need to be flexible and learn new tools and methods.
Knowledge of development methods for web environments, including proficiency in HTML, CSS, JavaScript, jQuery, XML, ColdFusion, and PHP is essential. Proficiency should also include the ability to work with databases in MS SQL or MySQL for form data collection. An understanding of web accessibility is essential. Knowledge of Windows server for setting directory permissions would be beneficial. Candidate should possess excellent organizational skills with the ability to effectively manage current and concurrent tasks. It is critical that the candidate possess effective oral and written communication skills as well as exceptional interpersonal skills.
The selected candidate is expected to provide consulting and training on all aspects of the aforementioned products to faculty, staff, and students, which will include teaching workshops, one-on-one consulting, project management, and documentation in both written and web format as necessary. Understanding of the user experience, as it relates to web and mobile, is essential. Understanding of multimedia, social media, mobile and responsive design, and emerging technology, as well as the application of these tools in education is desired.


Minimum Qualifications: Associate's degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and two years of experience in the information technology field related to the position's role; or Bachelor's degree from an appropriately accredited institution and two years OFexperience in the information technology field related to the position's role; or Bachelor's degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution, and one year of experience in the information technology field or an equivalent combination of education and experience. Advanced level requires an additional one years of experience.


Special Instructions to Applicants: This position is subject to the Career Banding Salary Administration Plan. If candidates are not identified at the Journey level, management may consider candidates at a lower competency level. Pay will be commensurate with applicant's competencies as well as budget, equity, and market considerations.
Salary Grade Equivalent: 74 (for reduction-in-force priority purposes only)

Date Initial Screening Begins:

Job Close Date: 05-08-2017


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