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Old Dominion University

Location: NorfolkVA 23501 Document ID: AA521-0OHG Posted on: 2017-07-0707/07/2017 Job Type: Regular

Job Schedule:Full-time
2017-08-06
 

Public Safety Technology Specialist

The primary objective for this position is to serve as the technical and training support person for all desktop, mobile and server support in the police department. Support includes all standard and mobile business PC packages (word processing, spreadsheet, database, records management system/computer aided dispatch, mobile license plate reader system, etc. as well as any standalone software packages. The secondary objective for this position is to provide day to day support of the University Wide Access Control system. Duties include the automated locking and unlocking of doors, assignment of door access for cardholders, holiday schedules, and production of and distribution of system reports. This position will also provide support of video management systems. The position will also be responsible for the inventory of all computing equipment in the police department.

Type of Recruitment

Knowledge, skills and abilities
Considerable knowledge of computing systems, software (Microsoft OS), hardware (Desktop and Notebook PCs, servers and printers) and networks ( TCP /IP). Considerable knowledge of Electronic Access Control security tools, practices and techniques. Basic knowledge of database programming and query design. Some knowledge of video surveillance systems. Excellent customer service, oral and written communication skills. Demonstrated ability to trouble-shoot, resolve problems, and document problems. Demonstrated ability to effectively communicate policies, practices and procedures to external and internal customers.

Special licenses, registration or certification
Valid driver's license, insurable driving record. Must obtain VCIN certification within one year of hire. Required to pass police background investigation.

Education or training
None

Level and type of experience
Considerable experience in support of physical security systems.Considerable experience with the installation of new hardware/software as well as upgrading existing hardware/software.

Preferred knowledge, skills, abilities, education, experience, licensure, certification
Bachelors degree in computer science, computer engineering, information science or other related field or equivalent combination of training or experience in a related field.

Conditions of Employment
Must obtain VCIN certification within one year of hire. Required to pass police background investigation.

Annual Salary/Hourly Rate
Salary commensurate with education and experience


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