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Old Dominion University

Location: NorfolkVA 23501 Document ID: AC192-0QOV Posted on: 2018-07-1707/17/2018 Job Type: Regular

Job Schedule:Full-time

Director of Administrative Services

This position is responsible for the strategic communication and marketing, human resources, technology, and facilities management for the Housing and Residence Life Department. The Director of Administrative Services will: create, review and implement effective and consistent policies and procedures to best serve the over 4,700 students living on-campus; development and implement strategic communication and marketing plans supported throughout department operations and facilities; oversee the department's risk management plans and operations; work with Facilities to develop short and long term facility replacement and renovation plans, budget, and establish partnerships throughout the University to make Housing and Residence Life an integral part of the University.
The Director of Administrative Services has direct supervision over the Facilities Manager and their reporting line to include the Facilities Coordinator and student staff; the Assistant Director of Communications and Marketing and their reporting staff; the Applications Manager and Technical Support; and shared supervision of support staff.

Type of Recruitment
General Public

Minimum Qualifications
Master's degree in student affairs, higher education or closely related field or a bachelor's degree with experience equivalent to advanced degree. Demonstration of strong leadership and management experience in collegiate housing and residence life including project management, effective time management with prioritization of tasks, organizational abilities, delegation of work, and supervision of staff. Demonstrated supervision of full-time professional staff and student staff including hiring, training, coaching, and evaluating. Demonstrated student-centered philosophy and knowledge of student development theory, community development, and impact of housing on student retention and graduation. Demonstrated customer service skills and ability to train staff. Demonstrated competence in developing and administering policies and procedures. Excellent verbal communication, writing and editing skills for internal and external stakeholders. Ability to motivate staff as well as envision and implement change effectively. Demonstrated record of working collaboratively with a diverse campus population and a variety of constituents in a complex environment. Knowledge and ability to create, review and implement effective and consistent policies and procedures. Knowledge and skills in development and implementation of strategic communication and marketing plans. Knowledge of housing and residence life risk management plans and ability. Knowledge and ability to manage housing facilities including the development of short and long term facility replacement and renovation plans, and budget oversight. Ability to establish partnerships and work collaboratively with internal and external stakeholders.

Preferred Qualifications
Experience in strategic communication and marketing to include creation and implementation of a comprehensive marketing plan. Experience in facility management to include maintenance management, renovation, planning and design. Experience within technology to include software and hardware implementation and training management. Experience in human resources to include staff hiring and onboarding through department and university procedures.

Conditions of Employment

Job Open Date

Open Until Filled

Application Review Date

Job Close Date

Special Instructions to Applicants / Additional Materials Required

Criminal Background Check
The final candidate is required to complete a criminal history check.

Department Information

Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race, color, religion, sex (including pregnancy), national origin, gender, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

ODU Statement
Old Dominion University, located in the City of Norfolk in the metropolitan Hampton Roads region of coastal Virginia, is a state-assisted, Carnegie doctoral/research-extensive institution that serves its students and enriches the Commonwealth of Virginia, the nation, and the world through rigorous academic programs, strategic partnerships, and active civic engagement. Its 24,000 students, including over 6,000 graduate students, form a diverse and multicultural community in six academic colleges. Through a collaborative and innovative approach to education and research, the University focuses on student learning and addresses critical needs in the professions. ODU's programs are offered on the main campus, at higher education centers in the region, and at numerous distance learning sites.

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