FLSA Status: Exempt

Job Summary:
The Computer Hardware Technician is responsible for maintaining computer desktop environment by analyzing requirements; resolving problems; installing hardware.
Duties and Essential Job Functions:
Establishes and upgrades systems by installing and repairing hardware and peripherals.
Maintains installation records by logging procedures and equipment used.
Identifies, analyzes and resolves issues by consulting with users and observing results.
Improves system performance by investigating current environment; integrating standard solutions.
Maintains quality service by establishing and enforcing organization standards.
Performs other related duties as assigned.

Position Requirements:
Required Education and Experience:
High School or GED equivalency.
2 years' of experience working with computer hardware including installing components.
Knowledge, Skills & Abilities:
Knowledge of current technology.
Knowledge to troubleshoot computer hardware issues.
Knowledge to build or repair and assemble parts.
Knowledge of operating systems.
Ability to communicate technical information to users.
Physical Requirements (With or Without Accommodations):
Visual acuity to read information from computer screens, forms and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 10 lbs.
Work Environment:
Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.



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