MSCC- Administration: Senior Infrastructure Administrator



MOTLOW STATE COMMUNITY COLLEGE

is accepting applications for the following position:

Senior Infrastructure Administrator

Moore County Campus

Position number: #329

Annual Salary: $59,000 - $65,000

Applications deadline: Until Filled

Motlow State is a fast growing college in Tennessee . We are located in the beautiful rolling hills of middle Tennessee and have four campuses that serve students from eleven counties. We offer a comprehensive benefits package which includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts.

General Function:

The Senior Infrastructure Administrator works under the supervision of the Director of Technical Operations. The responsibilities include managing and maintaining a web-based queue of tickets assigned and hours billed to show initiative to address items based on priority/severity level. Plan, coordinate and implement network/systems security measures that protect data, software and hardware.

Minimum Qualifications:

High School diploma plus 5 years' experience working in a related field, or an Associate Degree/Technical Certificates plus 3 years of experience, or a bachelor's degree in a related field. Experience must include network administration, systems administration, design, and support activities in multi-user network environments (i.e. Active directory knowledge, Cisco IOS, Meraki and Office 365). Demonstrated ability to communicate effectively with others and have a customer-oriented attitude.

Note: A cover letter is required for all applicants.

Preferred Qualifications:

• Microsoft MCSE, MCITP Systems Administrator (Active Directory)

• Cisco CCNA, CCNP, or CCIE certification

• Advanced Linux systems administration

• 5 or more years troubleshooting very complex systems

• Excellent verbal and written communication skills

• Ability to explain complex IT concepts in simple terms

• Ability to manage multiple concurrent high priority projects Ability to deal effectively with people in all stages of employment throughout the company

• Proven ability to operate in extreme high-pressure situations, meet deadlines, and delegate work to other team members to ensure projects are completed on time and within guidelines

Major Duties and Responsibilities:

(Duties and responsibilities listed are examples of work performed and may be modified as needs of the College may dictate)

• Diagnose and resolve hardware and software issues in an efficient and timely manner.

• Create and provide innovative solutions to complex technical problems

• Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload.

• Provide customers with technical assistance and information for all Motlow campuses.

• Assist customers through walkthroughs by providing them with step by step instructions.

• Attempt to resolve customers' problems by providing them with self-fix guidance.

• Look through generated tickets and add resolutions pertaining to information and minor problems.

• Office 365 administration.

• Linux administration. (RedHat)

• Veeam backup administration.

• Microsoft systems administration.

• Firewall, router, access points, and switch administration. (Meraki, Cisco etc.)

• Create and maintain technical documentation and knowledge base articles.

• Ability to stand/walk for 10-12 hours per day.

• Technical assistance for all users on the Motlow Campuses.

• Willingness to work flexible shifts and schedules including nights, weekends, and holidays.

• Other duties as assigned

Equity Statement:

To provide holistic student support focused on educational equity that supports the unique heritage and culture of our students that all college employees espouse as a value, aligning college resources, programs and services, with the community aspirations and needs, leveraging technology to prepare students to achieve their goals and be life-ready.

Once the online application is complete, a confirmation email will be given to the applicant verifying receipt of the application .

Human Resources Office, Dept. 200

Motlow State Community College

Telephone (931) 393-1541, TDD (931 393-1621)

E-mail: rkeel@mscc.edu

Website: www.mscc.edu

Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA employer



To apply please click here!