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St. John's University

Location: JamaicaNY 11439 Document ID: AA356-0AI9 Posted on: 2017-01-2501/25/2017 Job Type: Full-time

Job Schedule:Full-time
2017-02-24
 

Academic Support Assistant, TCB Graduate Division


Title: Academic Support Assistant

Department: TCB Graduate Division

Campus: Queens



Job Summary:

Reporting to the Assistant Dean & Associate Director of Graduate Advisement, this individual will assist with the day to day operations of the TCB Graduate Dean's Office. The Office Assistant will have daily contact with students and will work closely with the Dean/s, faculty and other members of the University Community. He/she must be highly motivated and have the ability to analyze, organize and see a task to its completion and be dedicated to our student service goals as well as our Vincentian Mission.

Responsibilities:
  • Provide clerical and administrative support to the graduate advisement staff, including but not limited to basic office duties, answering phones, scheduling appointments, distributing mail, faxing, correspondence, filing, ordering supplies, and coordinating meetings and events, utilizing the appropriate technology when applicable. Provide coverage for the Graduate Admissions Office as needed. Ensure that supplies, forms, records, brochures, etc. are efficiently managed and available at all times.
  • Provide quality customer service to students, faculty and administrators, including responding appropriately to inquiries and directing callers to the appropriate resource for further assistance. Greet new and current graduate business students when they enter the office and provide general information and assistance. Maintain student files in an organized and orderly fashion as directed by the Assistant Deans. Ensure that complete, accurate, and up-to-date information is available to the advisors in preparation for student appointments.
  • Manage projects, including setting up, maintaining, and reconciling student files each semester to ensure proper registration; and other projects as assigned. Prepare various documents and reports giving considerable attention to accuracy, detail, style, spelling, grammar, and timely completion. Provide support at graduation and other required functions. Occasional evening and weekend hours are required.
  • Delegate and prioritize tasks for student workers. Provide guidance, supervision, and feedback. Monitor student hours to ensure they do not exceed available grant or budget funds. Provide and validate student hours worked to Assistant Dean responsible for approving time sheets in an accurate and timely manner.
  • Assist with special projects as assigned by the Assistant Dean & Associate Director of Academic Advisement.
  • Performs other duties as assigned

Qualifications:
  • High School Diploma
  • One to two years experience
  • Intermediate skill level required for the use of Microsoft Word, Excel, PowerPoint, and Access software; the Internet and E-Mail. Knowledge of Banner a plus.
  • Must be able to safely operate office equipment (i.e. computer, copier, fax, printer, and phone.)
  • Must possess excellent time management and organizational skills, initiative, and resourcefulness. Must exhibit flexibility and be able to perform successfully when challenged by changing workflow priorities.
  • Must have excellent customer service skills.
  • Must be able to gain and maintain confidence and cooperation of faculty, administration, and students. Individuals should possess good listening skills and be able to communicate effectively, both orally and in writing.


I understand that any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities.



To apply please click here!