*A cover letter is required with application.*

Summary: The University Procurement Card Administrator is responsible for the administration of the University Procurement Card (pcard) program, analyzing and monitoring program effectiveness, and reinforcing the control environment to insure compliance of University policies and procedures. This position provides direct support and training to University cardholders and their approvers and acts as liaison to the bank. Responsible for University pcard website maintenance.

Essential Functions:

• Supports cardholders by processing applications for new cards, updating cardholder information, inactivating lost/stolen cards, and processing card cancellations.
• Serves as main point of contact for customer service requests including after-hours assistance, as necessary.
• Acts as a liaison between cardholders and the bank to resolve problems and assist with possible fraud investigations.
• Maintains required documentation for procurement card issuance, credit limit increases, and approvals to ensure compliance with all related University policies and procedures.
• Creates, develops, and delivers cardholder training programs; works to increase efficiency through online training and support modules.
• Develops efficient and effective relationships between program's functions and other programs and functions within the University (i.e. payment, audit, sponsored projects, A/P, and procurement).
• Maintains and improves the University pcard website.
• Explores ways to maximize rebate potentials for the University.
• Reviews and investigates procurement card issues taking appropriate action and providing feedback to appropriate personnel.
• Prepares pcard metrics for management.
• Analyzes assigned procurement card spend to ensure University is receiving maximum value for procurement dollars.
• Performs account audits to detect potential fraud or liability; recommends and implements approved changes to program security.
• Audits cardholder transactions to ensure compliance with policies and follows up with cardholders and their managers regarding policy exceptions.
• Manages documentation procedures for cardholder violations and recommends course of action in compliance with University policies and procedures.
• Provides reports to departments on card usage and recommendations for card limits.
• Reviews procurement card supplier options and provides recommendations on best value solution provider.
• Evaluates procurement card program effectiveness and implements improvements.
• Establishes and executes plans to achieve strategic program objectives by developing department level and administrative level processes, systems, and policies for the procurement card program.
• Works with University departments and senior leadership to achieve procurement card program objectives.
• Develops tactical plans to achieve procurement card program objectives.
• Works with other universities and/or other organizations on collaborative opportunities with procurement card functionality.

Required Education, Knowledge, Skills, Abilities:

• General knowledge of procurement and project management functions.
• Computer literacy with proficiency in Microsoft Office (Word, Excel, and PowerPoint), email, and internet.
• Ability to learn new software applications.
• Ability to demonstrate effective communication skills both verbal and written; skill in negotiations.
• Ability to develop, analyze, and interpret policy and procedures.
• Ability to develop and deliver effective training.
• Ability to research and resolve office management problems and questions.
• Ability to organize workflow and coordinate activities.
• Demonstrated excellent customer service.
• Ability to work with minimal supervision.
• Ability to work on and prioritize multiple tasks and to meet deadlines.
• Proficient in procurement card software and reporting.
• General knowledge of credit card company practices.
• Proficiency in Procurement and ERP software.
• Good knowledge of Accounts Payable, Purchasing, and General Ledger policies, controls, and best practices.
• Strong technical and business writing skills including ability to write policies and procedures related to the procurement card.
• Knowledge of best business practices and ethics in procurement card administration including applicable procurement and credit card laws, regulations, and procedures.
• Strong collaborative and teambuilding experience in building credibility with stakeholders and team members.
• Ability to research, analyze data, suggest solutions, and resolve procurement problems and questions.

Preferred Education, Knowledge, Skills, Abilities:

• Bachelor's or Associates degree plus one to three years related experience or an equivalent combination of education and experience.
• Professional certification from Institute for Supply Management, American Purchasing Society, or other nationally recognized program (ex. CPM, CPSM, CPP, CPPM, CPPC, CPPO, CPPB).
• Procurement management experience.
• Advanced Excel proficiency.
• ERP and Procurement software proficiency.
• Credit card software experience.

Accountabilities:

• Responsible for own work.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Job Location Winston-Salem, North Carolina, United States Position Type Full-Time/Regular
Employment Type

Full-Time Non Exempt Staff

Benefits Eligibility

Available at full-time University sponsored rates

Grant funded

No

Scheduled Hours

8:30 a.m. - 5:00 p.m.

Number of months per year

12

Department

Procurement

Hiring Range

Commensurate with education and experience.

Position Closing Date

Open until filled.

To apply please click here!