Job Description: Information Technology and Computing Services (ITCS) is recruiting for a Technology Support Analyst to provide microcomputer support for ECU campus community. The position responsibilities include providing service and support for desktop and mobile computer systems, including troubleshooting, hardware/software configuration, desktop automation, and new technology research and development. The selected candidate will learn new tools and develop advanced skills as project needs and technology change and will need to be adaptable, with a highly advanced troubleshooting skill set.


Minimum Qualifications: Associate's degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position's role; or Bachelor's degree from an appropriately accredited institution and one year experience in the information technology field related to the position's role; or Bachelor's degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience. Journey level requires an additional one year of experience.


Special Instructions to Applicants: This position is subject to the Career Banding Salary Administration Plan. If candidates are not identified at the Journey level, management may consider candidates at a lower competency level. Pay will be commensurate with applicant's competencies as well as budget, equity, and market considerations.

Salary Grade Equivalent: 72 (for reduction-in-force priority purposes only)

Date Initial Screening Begins:

Job Close Date: 07-14-2017


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