Advertised Salary $56,000.00 plus a comprehensive benefit package.
Posting Number A0001589
Location Ferris State University - Big Rapids
Number of Positions Available One
FLSA Exempt
Part-time/Full-time Full-time
Position Type
Summary of Position Manage dining services retail units, coordinating and supervising the activities of workers engaged in retail services to ensure an efficient and profitable food service.
Posting Date 04/27/2017
Initial Application Review Date 05/19/2017
Closing Date
Open Until Applicants are Selected, Selected for interview, or Position Filled
Special Instructions to Applicants
Required Qualifications
Required Education Bachelor's degree in Business Management, Hospitality Management or related field.
Required Work Experience Three years full-time food service management experience in retail operation(s) with progressive responsibility including supervisory responsibilities.
Required Licenses and Certifications
Additional Education/Experiences to be Considered
Additional Education/Experiences to be Considered Franchise experience.
P&L accountability experience.
ServSafe Certification or equivalent.
Starbucks experience.
Duties
Duties
Duties Ensure that the overall unit operation is meeting established standards in the areas of customer service/satisfaction, safety, quality, efficiency, timeliness, cleanliness, and attractiveness.
Essential/Marginal Essential
Duties Manage and supervise the activities of the Dining Services unit.
Essential/Marginal Essential
Duties Maintain current knowledge of policies, procedures, and bargaining unit agreements, and implement them as appropriate.
Essential/Marginal Essential
Duties Participate in developing and implementing policies and procedures for the administration and operating of Dining Services.
Essential/Marginal Essential
Duties Respond to problems arising from customer complaints, personnel, staffing, scheduling, food preparation, etc.
Essential/Marginal Essential
Duties Review menus, requisitions, supplies and production records, making forecasts and changes as needed.
Essential/Marginal Essential
Duties Participate in development of unit budget.
Essential/Marginal Essential
Duties Monitor budget, reviewing expenses to ensure accuracy.
Essential/Marginal Essential
Duties Balance cash drawers and maintain sales records. Prepare appropriate reports.
Essential/Marginal Essential
Duties Ensure cash handling complies with University policies and procedures.
Essential/Marginal Essential
Duties Manage the scheduling, training and supervision of unit employees.
Essential/Marginal Essential
Duties Supervise the maintenance, repair and security of unit facility and equipment.
Essential/Marginal Essential
Duties Participate in planning and programming meetings with other Dining Services administrators.
Essential/Marginal Essential
Duties Decorate service areas according to season and meal specials.
Essential/Marginal Essential
Duties Coordinate and implement specials and promotions.
Essential/Marginal Essential
Duties Solicit customer feedback and suggestions regarding retail services. Respond to customer complaints to the satisfaction of the customer.
Essential/Marginal Essential
Duties Comply with franchise policies and procedures.
Essential/Marginal Essential
Duties Attend workshops, seminars and conferences related to area of responsibility.
Essential/Marginal Marginal
Duties Attend workshops, seminars and conferences related to area of responsibility.
Essential/Marginal Marginal
Responsibilities / Skills and Abilities
Responsibilities
Responsibilities Report directly to assigned administrator.
Responsibilities Maintain the confidentiality of designated information.
Responsibilities Carry out supervisory responsibilities in accordance with University policies and applicable laws.
Required Physical Abilities
Required Skills and Abilities
Required Skills and Abilities Demonstrate knowledge of all areas of dining service operations and equipment.
Required Skills and Abilities Supervise and coordinate the work of others, including both administrative and hourly employees.
Required Skills and Abilities Manage in a diverse environment with a focus on customer service.
Required Skills and Abilities Plan and utilize materials and supplies effectively and economically.
Required Skills and Abilities Perform basic mathematical computations and bookkeeping tasks with accuracy.
Required Skills and Abilities Demonstrate strong customer service and communication skills.
Required Skills and Abilities Solve problems and make on-the-spot decisions using good judgment.
Required Skills and Abilities Develop budget and monitor expenditures.
Required Skills and Abilities Work weekend shifts.
Documents Needed to Apply Required Documents
- Resume
- Cover Letter
- Transcript 1
To apply please click here!
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