General Description: Provide outstanding customer service to visitors, students and staff in person, online and from the college telephone system; assistance to admission and registration activities for credit and continuing education; registration for contract training and functional support to the Welcome Center and the department of Registration & Records.

Minimum Required Qualifications: 
1. Associate's Degree.

2. Two (2) years of experience in an educational environment.

Preferred Qualifications: 
1. Computer literacy and technical proficiency.

2. Evidence of skills and initiative in teamwork.

3. Experience working with diverse populations and evidence of strong customer service.

4. Experience using databases and maintenance of student records.

5. Experience with higher education enterprise student applications/ student information systems (preferably Oracle's PeopleSoft Campus Solutions).

6. Ability to research, search, retrieve and disseminate college information.

7. Ability to speak multiple languages.

8. Knowledge of campus information systems and higher education resources.

9. Knowledge of institutional academic and non-credit policies and procedures. Specifically, FERPA, COMAR and academic policy standards.

SALARY: $35,084 - $38,592 per year

Special Instructions: All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

For best consideration, applications should be received by June 11, 2015. Review of applications after this date is not guaranteed.

To view a detailed job description for this position Click Here

FCC offers a generous benefits package which includes two medical insurance plans, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!

To view a summary of benefits Click Here

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.

Frederick Community College, an equal opportunity employer, values campus diversity in students and staff and encourages members from historically under-represented groups to apply.

To apply: http://jobs.frederick.edu