| Job Title | Patient Relations Assistant |
|---|---|
| Requisition Number | RE10890 |
| Working Title | Patient Access Assistant - KY Clinic |
| Department Name | 7A007:Dentistry Clinical Affairs & Patient Care |
| Work Location | Lexington, KY |
| Grade Level | 39 |
| Salary Range | $12.53-19.43/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | http://www.uky.edu/hr/employment/working-uk/equivalencies |
| Required Related Experience | 3.5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting in front of a computer for extended periods of time. |
| Shift | Monday - Friday, Day Shift. |
| Job Summary | The Patient Relations Assistant will provide registration/patient check-in, appointment scheduling, patient check-out, maintain patient medical files, and provide excellent customer service. The successful candidate will be required to maintain 90% accuracy on skills assessments and 90% accuracy on audit. IEBC - Internal Employee Being Considered |
| Skills / Knowledge / Abilities | Customer service focus, teamwork, effective written & verbal communication, empathy, judgment, problem solving, organizational knowledge, attention to detail, accuracy, computer literacy, 90% accuracy on skills assessment, 90% accuracy on audit, computer literacy, proficiency with sequential numbers, sensitive to patient privacy. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred. 3.5 year of experience. |
| Deadline to Apply | 07/02/2017 |
| University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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