Job Title
Help Desk Associate (Part-time)

Job Description
BTS supports all faculty, staff and students as it relates to desktop computing, applications, telecommunications, network, and any business technical need. Business Technology Services Helpdesk provides leadership and instills confidence through exceptional technology and assistance to our customers.
The Help desk Associate will perform basic duties, provide customer service, and support for the Business Technology Services Help desk.

Required Qualifications
High School Diploma. Experience providing excellent customer service.

Preferred Qualifications
Experience in Supporting computers

Salary Range
$9.00 - $10.00 per hour

Job Duties

Essential Job Duties
With direct supervision assist the operations of the Business Technology Services Help desk by flowing documented tasks and procedures to support the technology needs for the FGCU faculty staff and students. Document work in progress to ensure effective communication with the Help desk team members.

Other Duties
Pick up and drop off of equipment across campus.

Posting Detail Information

Posting Number
TS46P

Open Date
02/16/2017

Close Date

Open Until Filled
Yes

Status

Special Instructions to Applicants
As a temporary employee, you may not be eligible to participate in all employee benefit programs (e.g., paid leave, retirement, or tuition reimbursement).



To apply please click here!