Cal Poly, San Luis Obispo
IT Personnel Analyst
Department: ITS - Business Operations (132501)
College/Division: Information Technology Services
Salary Range: CSU Salary Range: $3,897 to $6,647 per month. Anticipated Hiring Range: $3,897 to 6,000 per month Cal Poly is a major employer in the San Luis Obispo area, and encourages worklife balance and lifelong learning. A generous benefits package, valued at greater than 50% of staff salary, includes a retirement plan medical, dental and vision plans training opportunities and eligibility each term for the employee or a dependent to waive certain tuition fees at any CSU. For additional benefits information, please visit http://www.calstate.edu/Benefits/overview.shtml
Position Description:
***THIS POSITION IS OPEN UNTIL FILLED***
***Cal Poly does not sponsor H-1B Visas related to this job***
Cal Poly offers an exciting opportunity to be a part of our unique "learn by doing" campus community and make an impact on the more than 20,000 students it serves. Nestled in the foothills of California's Central Coast, Cal Poly provides employees with first-class benefits and a fun, creative environment where a healthy work-life balance is deeply valued.
Information Technology Services (ITS) makes it easier for students, faculty, and staff to learn, research, teach, and work by providing great service and innovative information technology solutions. Our team of more than 100 professionals works in a highly collaborative environment, using agile methods and lean principles to shape the technology landscape of Cal Poly. As part of our vibrant campus culture, members of ITS work with talented Cal Poly employees and students to take on impactful, cutting-edge projects and provide day-to-day support to our customers. ITS values professional development and provides individual and organization-wide education and training opportunities for our employees.
Under the general direction of the Sr. Manager of Personnel for Information Technology Services, the IT Personnel Analyst provides specialized administrative, consultative and analytical support for personnel activities for a staff of approximately 120 employees. This position is accountable for the accurate completion of personnel processes; gathers and provides personnel and policy information; analyzes data, patterns and projections and collaborates closely with the management team to ensure that Information Technology Services personnel functions operate effectively and within campus standards and guidelines. This position also works in a team environment to provide support for other ITS-Business Operations functions.
This position supports the ITS Sr. Manager of Personnel and other management staff in ITS in researching, analyzing, and preparing materials; handling issues of a highly confidential and sensitive nature related to personnel matters; and other project support as needed. The incumbent will effectively interpret, organize, and present information and ideas in written or presentation form; take initiative; and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. The incumbent is expected to work independently and apply sound judgment in resolving complex issues, with the most complex challenges being referred to the supervisor or management.
Incumbents in positions at the Administrative Analyst/Specialist - Exempt I level perform the full range of work related to program and policy research, analysis, development, evaluation, and/or operational and fiscal analysis related to an administrative specialty. Work requires applying a theoretical knowledge base to develop recommendations and conclusions. Incumbents often serve as program administrators.
***Cal Poly does not sponsor H-1B Visas related to this job***
Cal Poly offers an exciting opportunity to be a part of our unique "learn by doing" campus community and make an impact on the more than 20,000 students it serves. Nestled in the foothills of California's Central Coast, Cal Poly provides employees with first-class benefits and a fun, creative environment where a healthy work-life balance is deeply valued.
Information Technology Services (ITS) makes it easier for students, faculty, and staff to learn, research, teach, and work by providing great service and innovative information technology solutions. Our team of more than 100 professionals works in a highly collaborative environment, using agile methods and lean principles to shape the technology landscape of Cal Poly. As part of our vibrant campus culture, members of ITS work with talented Cal Poly employees and students to take on impactful, cutting-edge projects and provide day-to-day support to our customers. ITS values professional development and provides individual and organization-wide education and training opportunities for our employees.
Under the general direction of the Sr. Manager of Personnel for Information Technology Services, the IT Personnel Analyst provides specialized administrative, consultative and analytical support for personnel activities for a staff of approximately 120 employees. This position is accountable for the accurate completion of personnel processes; gathers and provides personnel and policy information; analyzes data, patterns and projections and collaborates closely with the management team to ensure that Information Technology Services personnel functions operate effectively and within campus standards and guidelines. This position also works in a team environment to provide support for other ITS-Business Operations functions.
This position supports the ITS Sr. Manager of Personnel and other management staff in ITS in researching, analyzing, and preparing materials; handling issues of a highly confidential and sensitive nature related to personnel matters; and other project support as needed. The incumbent will effectively interpret, organize, and present information and ideas in written or presentation form; take initiative; and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. The incumbent is expected to work independently and apply sound judgment in resolving complex issues, with the most complex challenges being referred to the supervisor or management.
Incumbents in positions at the Administrative Analyst/Specialist - Exempt I level perform the full range of work related to program and policy research, analysis, development, evaluation, and/or operational and fiscal analysis related to an administrative specialty. Work requires applying a theoretical knowledge base to develop recommendations and conclusions. Incumbents often serve as program administrators.
Minimum Qualifications (Staff Only):
Equivalent to graduation from a four-year college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Required Qualifications:
- Ability to work with significant autonomy and exercise a high level of independent thinking and creativity.
- Demonstrated skill in training/instructing others.
- Strong analytical skills and the ability to gather, interpret and assess information and data in support of recommendations; ability to understand and analyze problems from a broad, proactive approach.
- Working knowledge of human resources principles and best practices.
- Progressively responsible experience interpreting and applying policies, guidelines, practices, and related information systems in a complex environment.
- Ability to quickly learn policies, procedures, and regulations pertaining to personnel issues.
- Ability to learn, interpret, communicate and apply various policies and procedures, and use judgment and discretion to make recommendations when precedents do not exist.
- Demonstrated experience maintaining strict confidentiality and sensitivity.
- Experience with compiling and maintaining complex and extensive records and preparing reports and summaries; ability to effectively write and present own reports.
- Demonstrated ability to take initiative and independently organize and plan work, including handling multiple priorities, meeting deadlines, and determining priorities. Strong organizational skills, with the ability to work independently with limited supervision, or as part of a team.
- Ability to analyze operational and procedural problems and develop, recommend and evaluate proposed solutions. Ability to use ingenuity and perspective when considering problems and recommending solutions.
- Ability to foster and maintain positive and professional working relationships; ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
- Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, Internet as well as online calendaring and email.
- Eagerness and capacity to learn and adapt quickly to new technology, software, situations, methods and procedures; general interest in making full and efficient use of information technology and resources.
- Thorough mastery of English grammar, spelling and punctuation; excellent proofreading skills; ability to perform very detailed work with a high degree of accuracy and attention to detail.
- Outstanding oral and written communication skills. Demonstrated ability to effectively communicate complex information to a diverse audience.
- Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
- Working knowledge and experience in general administrative practices.
Preferred Qualifications:
- Extensive knowledge of Cal Poly and CSU policies and procedures for human resource activities.
- Demonstrated ability to independently interpret, explain and apply a variety of complex collective bargaining provisions, policies and procedures.
- Working knowledge of university infrastructure, policies and procedures.
- Demonstrated experience in an institutional or educational environment using a customer-oriented and service-centered attitude.
- Experience using Cal Poly online systems, including email, calendaring, service request system, PolyData Dashboards, and PeopleSoft.
Special Conditions:
***THIS POSITION IS OPEN UNTIL FILLED***
***Cal Poly does not sponsor H-1B Visas related to this job***
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
***Cal Poly does not sponsor H-1B Visas related to this job***
- Must be willing to travel and attend training programs off-site for occasional professional development.
- Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
- Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bonafide emergency to prevent stoppage of business.
- This position classification has been defined as exempt and is not subject to overtime provisions of the Fair Labor Standards Act (FLSA).
- The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment."
- Note: candidate may be asked to prepare a presentation or complete a writing exercise during the interview process.
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
Review Begin Date:
Requisition Number: 104925
To Apply: All applicants must apply online at: https://www.calpolyjobs.org.
About Us
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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