Cal Poly, San Luis Obispo
Financial Aid Scholarship Counselor
Department: Admissions, Recruitment & Financial Aid (120800)
College/Division: Academic Affairs
Salary Range: CSU Range: $4,057 - 5,769 Anticipated Hiring Range: $4,057 - 4,200
Position Description:
The Financial Aid Office serves Cal Poly and the students by assisting students with obtaining financial aid and scholarships to attend the University. The Financial Aid Office is responsible for determining eligibility and awarding federal, state, institutional, and private grants, scholarships, and work and loan programs. The office is responsible for complying with federal and state regulations as well as donor and institutional policies throughout the award process. The office's primary function is to provide appropriate financial aid based on federal and state parameters and in keeping with CSU and Cal Poly institutional policies.
The purpose of this position is to utilize a comprehensive program of financial aid and support services to students with the purpose of keeping them in school and helping them graduate from Cal Poly. Financial Aid program offerings include grants, loans, work-study opportunities and scholarships. In accordance with state and federal regulations, a proactive approach will be used to meet and monitor students' financial needs.
The purpose of this position is to utilize a comprehensive program of financial aid and support services to students with the purpose of keeping them in school and helping them graduate from Cal Poly. Financial Aid program offerings include grants, loans, work-study opportunities and scholarships. In accordance with state and federal regulations, a proactive approach will be used to meet and monitor students' financial needs.
Minimum Qualifications (Staff Only):
Required Qualifications:
- Demonstrated customer service skills, including a very high level of diplomacy and professionalism.
- Knowledge of, or ability to quickly learn, financial aid rules and regulations as they pertain to federal, state and institutional aid.
- General knowledge of research and interview techniques, including the ability to obtain factual information through interviews.
- General knowledge of the principles of individual and group behavior.
- General knowledge of, or the ability to quickly learn, admissions, academic records, student accounts, and other student services programs.
- Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
- Thorough knowledge of English grammar, spelling and punctuation.
- Ability to interpret, communicate and apply policies and procedures.
- Demonstrated ability to maintain a high degree of confidentiality.
- Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
- Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
Preferred Qualifications:
Special Conditions:
***THIS POSITION IS OPEN UNTIL FILLED***
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
- Must be willing to travel and attend training programs off-site for occasional professional development.
- Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
- Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
- Must not be in default on a federal student loan or owe a repayment of a federal grant.
- This position classification has been defined as exempt and is not subject to overtime provisions of the Fair Labor Standards Act (FLSA).
- The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment."
- Note: candidate may be asked to prepare a presentation or complete a writing exercise during the interview process.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
Review Begin Date:
Requisition Number: 104880
To Apply: All applicants must apply online at: https://www.calpolyjobs.org.
About Us
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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