Senior Data Specialist
San Jose State University
Job ID: 23843
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 1035, Range 2
Department: Graduate Admissions Program and Evaluations
About the Position
The Enrollment Services Department at San José State University supports the academic mission of the University and collaboratively works with the campus community to enhance student success.
Reporting to the Director of Graduate Admissions & Program Evaluations, the Senior Data Specialist works independently, under general direction, and closely with unit staff to oversee and maintain efficient admissions operation. This position is responsible for ensuring the processing of applications, training of staff, and manages the receipt of imaged documents and importing of graduate university applications for the GAPE Office. The Senior Data Specialist initiates projects for the maintenance and improvement of the admissions workflow, troubleshoots and provides solutions to complex processing issues, and implements changes that will lead to a progressive admissions office, all under the requirements of Title 5, CSU, and University policy. This position oversees GAPE's admissions production work within the data specialist work group.
Responsibilities include but are not limited to the following:
- Coordinates processing of workflow for graduate admissions data specialists.
- Troubleshoots the posting of individual documents into PeopleSoft and other systems. Reviews data in educational, application and record components of PeopleSoft. Distributes corrective work to operational staff.
- Ensures the processing of assigned admission applications within the data specialist staff.
- Provides coordination to data specialist staff for the timely completion of data entry, admission edits and completion of files in preparation for evaluation. Troubleshoots transcript and application processing problems.
- Problem solves and implements strategies for improving admissions workflow processing.
- Runs qualitative and quantitative reports for management in order to monitoring efficiency and production of admissions.
- Oversees the intake of and is responsible for all aspects of transcripts and other documents required for admissions, receipting/Front Counter and workflow processing functions in preparation for data routing to the data specialist staff.
- Provides training and supervision in order to coordinate, implement, and maintain clerical, administrative and customer support functions for all aspects of admissions services
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