Job Title:
Administrative Support Coordinator, COSAC
Job ID:
24003
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
Job Code:
1035
Administrative Support Coordinator -12 Month
Department:
College of Science
Compensation
Classification: Administrative Support Coordinator II
Salary Range: $3,115/month to $5,060/month
Anticipated Hiring Range: $3,300/month - $4,000/month
FLSA status: Non-Exempt
About the Position
Under the general supervision of the Director of CoSAC and College of Science Associate Dean, the incumbent acts as a receptionist and has primary responsibility for front desk duties for the College of Science Advising Center which includes assisting students and general office duties.
Responsibilities also include, but are not limited to:
- Greeting and directing visitors, managing the telephone and appointment process.
- Ensuring that requests are routed to the appropriate person and maintains the appearance of CoSAC.
- Providing oversight for a variety of informational areas, including maintaining a bulletin board and TV monitors throughout the College of Science.
- The incumbent will answer general questions about CoSAC procedures, schedule student appointments with Advisors; explain University policies and procedures; and assist with duplicating materials.
Education and Experience
Completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.
Preferred Qualifications
- Demonstrated office support/front desk customer service experience
- Experience in managing department and/or staff calendars and schedules
- Experience monitoring department budgets
- Experience with standard office software applications (MS Office, Peoplesoft)
- Experience creating various departmental reports
Knowledge, Skills & Abilities
- Fully functional knowledge of and skills in standard office procedures and practices;
Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
- Thorough mastery of English grammar, punctuation and spelling.
- Ability to clearly communicate orally and in writing.
- Ability to draft, compose and present correspondence and reports.
- Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
- Thorough knowledge of software applications, such as word processing, spreadsheet and database.
- Ability to learn and become proficient in PeopleSoft.
- Ability to perform business math, analyze salary data, calculate ratios and percentages, track financial data, and make accurate projections.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature
- Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
- Ability to coordinate and prioritize multiple administrative and clerical tasks for a variety of users, set schedules, complete projects accordingly, and direct student assistants
- Ability to work independently and as part of a team, handle multiple work unit priorities and projects, and perform accurately in a detail-oriented environment
- Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
- Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures
- Ability to use negotiation and persuasion skills to achieve results and expedite projects
- Must possess excellent customer service and public relations skills
Application Screening
Application Screening Begins February 16, 2017
Applications received before that date will receive first consideration.
This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Required Application Material:
Resume
Letter of Interest
Complete SJSU Online Employment Application to apply, please visit our website at: http://my.sjsu.edu/jobs/
Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.
Note To Applicant
Every applicant who reaches the final level of interviews will be required to complete a background check. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment Statement
SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.
It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.
Contact Information
One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250
CLICK HERE TO APPLY NOW
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