Classification Title Dispatcher Lead
Job Category: Classified Staff
Job Open Date: 10/01/2018
Job Close Date:
Initial Screening Date 10/15/2018
Position ID: P0004721
Job Open ID: REQ7494
Position Title: Dispatcher Lead (one or more position)
Location 10-Irvine Valley College
Department Parking Services (IVC-034-089)
Term: 12 Months/Year
Salary Schedule Link: Click here for current Salary Schedules
Pay Basis: Monthly
Pay Range: 123, Step 1 is $4,205.00 per month
% of Range: 100%
Hours per week: 40
Work Schedule Mon-Fri (6:30am to 3pm or 2pm to 10:30pm) rotating shifts. Work schedule may change periodically to meet the needs of the department.
Receives Benefits: Yes
Classification Benefits:
The District offers a comprehensive package of insurance benefits to eligible
employees, which includes medical and dental insurance, a vision-care plan, life
insurance and dependent life coverage, accidental death and dismemberment
coverage, and a long-term disability income-protection plan. All premiums are
fully paid by the District. Mandatory retirement incentive is with California Public
Employees Retirement System (CalPERS).
Position-Specific Benefits:
Additional Position Information:
Permanent link to posting http://jobs.socccd.edu/postings/9343
Additional Information
Summary Description:
Under direction from the Chief of Police or designee, leads, plans, and coordinates operations for police department's radio communications system, computer-aided dispatch and records management system, fire and intrusion alarm systems, and records management; performs duties of a Dispatcher; and provides administrative assistance as needed within the department.
Distinguishing Characteristics:
This is the lead level class in the Dispatcher series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. The Dispatcher Lead functions as a dispatcher and is assigned additional responsibility for the Communications Bureau, specialized functions of the police department that include the Police Communications Center, computerized records management system, non-computerized law enforcement records, emergency communications, and fire and intrusion alarm systems. Scope of responsibilities may include District-wide dispatch and related services. The incumbent provides lead direction and oversees the day to day activities of the Police Communications Center and alarm monitoring services correlating all communication and emergency activities with police officers, parking and related support staff.
Representative Duties:
The duties are typical for this classification. Incumbents may not perform all of
the listed duties and/or may be required to perform additional or different duties
from those set forth below to address business needs and changing business
practices. Please see Job Duties for details.
Knowledge of:
Principles of police science, administration and organization as they relate to dispatching police services.
Modern Community College police methods and procedures.
Local, State and federal communications laws.
Local, State and federal records laws.
Principles and practices of personnel management, lead supervision, and training.
Budget analysis and justification.
College organization, operations, rules, regulations, policies, procedures and objectives.
Oral and written communication systems, equipment and procedures.
Law enforcement agencies in Orange County.
Modern office procedures, methods and equipment including computers and applicable software applications.
Fire and intrusion alarm monitoring systems and operations.
Emergency communications radio systems in correlation with other emergency agencies and federal requirements.
Administration and operation of a 24-hour Police Communications Dispatch Center.
Computer networks that provide criminal information to the College police department such as CLETS and NCIC .
Administration of department computer record-keeping and reporting requirements as prescribed by law.
Report preparation and record-keeping techniques.
English usage, spelling, grammar, and punctuation.
Ability to:
Perform the duties of a Dispatcher.
Lead, organize, and review the work of staff.
Plan, coordinate, and direct assigned functions effectively.
Exercise effective leadership, independent judgment and initiative.
Analyze emergency and non-emergency situations accurately and respond quickly and effectively.
Interpret and apply laws and department rules and regulations.
Understand and apply principles of effective community college police administration.
Analyze, develop and recommend changes in methods, systems policy and procedures related to complex and sensitive issues and programs.
Prepare clear, concise and comprehensive written, verbal and statistical reports.
Recognize and resolve problems of a sensitive, political, organizational or administrative nature.
Work confidentially with discretion.
Establish and meet schedules and time lines.
Select, train, and oversee assigned personnel.
Work in a liaison capacity with various governmental agencies and the community.
Operate equipment used in a police records and communication center including supporting software applications.
Adapt to changing technologies and learn functionality of new equipment and systems.
Communicate clearly and concisely, both orally and in writing.
Provide clear and concise verbal directions quickly and accurately.
Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Education/Training:
Equivalent to the completion of the twelfth grade. College level course work in criminal justice, records management, or other related program area is desirable.
Experience:
Five years experience as a P.O.S.T. certified Dispatcher.
License or Certificate:
A valid California driver's license and proof of insurability may be required to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials.
Possession of a P.O.S.T. Dispatcher certificate. Please attached copy with application.
Completion of P.O.S.T. Communications Training Officer and Records courses within one year.
Conditions of Employment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment:
Work is performed primarily in a campus police office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort.
Physical Demands:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction.
Additional Position Information:
NOTICE : THIS RECRUITMENT WILL REMAIN "OPEN UNTIL FILLED"
METHOD OF APPLICATION :
Interested applicants must complete the online application, apply for the position, and attach the specified "REQUIRED" documents.
To be considered, each section on the application must contain the requested information (do not state " SEE RESUME " or leave blank).
In addition to a full complete application, applicants are required to attach all "REQUIRED" documents. Please attached all earned POST certificates including (Basic, Intermediate, Advanced, Supervisory).
Applicants bear sole responsibility for ensuring that their applications are complete and "REQUIRED" documents are attached prior to the "INITIAL SCREENING DATE ." Incomplete applications will not be considered. All submitted materials become the property of the South Orange County Community College District ( SOCCCD ), will not be returned, will not be copied, and will be considered for this position only. Any supporting documents submitted must reference the Job Opening ID numbers and may be attached online, faxed to 949-340-8007, mailed via U.S. Mail under separate cover, or hand delivered to the District offices.
DEADLINE FOR APPLICATION :
This recruitment will remain "OPEN UNTIL FILLED ." For guaranteed consideration, a complete application, and all "REQUIRED" documents are required to be submitted electronically by the "INITIAL SCREENING DATE ." Applications submitted via facsimile or electronic mail will not be accepted.
NOTICE TO ALL CANDIDATES FOR EMPLOYMENT :
The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.
PLEASE NOTE :
A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.
Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in the CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS.
Additional Classification Information:
TESTING AND BACKGROUND CHECK :
Must submit to a thorough background investigation pursuant to standards established by the Commission for P.O.S.T.
Must undergo a medical examination as required by Commission for P.O.S.T.
Position Specific Benefits:
Job Duties
Job Duties
Duties and Responsibilities
Lead, plan, coordinate, staff, control and organize assigned functions to accomplish department goals and objectives; perform duties of a Dispatcher.
Job Duties
Duties and Responsibilities
Develop and establish operating procedures and instructions; assign and transmit them to Bureau staff.
Job Duties
Duties and Responsibilities
Ensure dispatchers are fully trained and able to perform assigned functions; provide comprehensive training to new dispatchers; coordinate, plan and provide in-service training on a regular basis to ensure Bureau staff maintains skills necessary to effectively perform assigned duties.
Job Duties
Duties and Responsibilities
Coordinate and oversee emergency communications operation which include Dispatchers; and determine priority of needs.
Job Duties
Duties and Responsibilities
Maintain liaison with local, State, and federal police communications networks for immediate retrieval of criminal information.
Job Duties
Duties and Responsibilities
Coordinate, review, and recommend the budget covering assigned communication activities.
Job Duties
Duties and Responsibilities
Review reports, correspondence, information or other documents submitted by personnel for accuracy, completeness, and appropriateness of actions taken and coordinate the entry of reports into an effective computerized record-keeping system.
Job Duties
Duties and Responsibilities
Recommend changes in operating policies and procedures; coordinate the scheduling and assignment of personnel.
Job Duties
Duties and Responsibilities
Keep College in compliance with local, State, and federal requirements pertaining to computerized criminal records, radio communication, and fire and intrusion alarm systems; make recommendations and implement changes to ensure compliance.
Job Duties
Duties and Responsibilities
Attend a variety of meetings and conferences to correlate police communications activity operation with all College personnel.
Job Duties
Duties and Responsibilities
Maintain all records of police reports and activities in a computerized records management system and prepare required reports.
Job Duties
Duties and Responsibilities
Maintain records of College alarm system including reports of all alarm activity; coordinate alarm activities with college schedules and prepare related reports.
Job Duties
Duties and Responsibilities
Administer police department access to computerized criminal records systems through local, State, and federal systems, providing training to all affected District personnel.
Job Duties
Duties and Responsibilities
Act as the College's Automated Terminal Coordinator and assure the confidentiality of criminal records accessed through the California Law Enforcement Telecommunications System.
Job Duties
Duties and Responsibilities
Perform related duties as required.
Documents Needed for Applying
Required Documents
- Resume / CV
- License or Certificate
- Other Doc
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you have education equivalent to the completion of the twelfth grade?
- Yes
- No
- Does your experience include at least five years as a P.O.S.T. certified Dispatcher?
- Yes
- No
- Do you possess a valid California driver's license and proof of insurability?
- Yes, I have both.
- No, I don't have either.
- Yes, I possess a valid California Driver's License, but not proof of insurability.
- Yes, I possess proof of insurability, but need to attain a California Driver's License
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