Definition
Summary

Coordinates and performs a variety of medical clinic office services. Provides support to health care providers, administering an office that receives and screens patient contacts, triages patient encounters, schedules appointments, and maintains fully compliant health records. Performs certain medical records and business office functions such as transcription, coding of charts, arranging for ancillary health care services such as lab and x-ray work.

Distinguishing Career Features

The Temporary Short Term Hourly Medical Assistant provides a fully qualified level of clinic support to healthcare providers. The Temporary Short Term Hourly Medical Assistant requires knowledge of medical terminology, privacy and confidentiality laws, medical records maintenance and governance, medical billing and financial record keeping, and common outpatient diagnostic codes in addition to the services provided and work required of a high-volume urgent care clinic.

Essential Duties and Responsibilities:
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:

• Coordinates clinic office activities to facilitate provider, patient, records, and business activity. Receives walk-in patients and telephone inquiries from staff and students. Explains Health Services Center services, procedures, and payment policies. Provides students with reference materials, external resource and program information.
• Schedules clinic appointments according to established hours of service. Makes initial determination for the level of provider to be seen (e.g., RN, FNP, Physician). Prepares schedules and informs practitioners of dates and times. Organizes medical information files to correspond with appointment schedules.
• Assembles, stores, retrieves, and reviews patient medical files and charts. Verifies that the file contains the necessary forms, identification, and consent agreements. Assures that the chart is updated accurately and on a timely basis. Assures that files and documentation complies with privacy laws. Reviews insertions to files for reporting purposes.
• Follows established procedures for storing, maintaining, retention, control, release, and disposal of records. Assures compliance with state and federal laws for chart maintenance and governance. Releases medical information from charts as requested and in keeping with medical-legal requirements.
• Performs preliminary medical "work ups" such as basic patient information and records vital signs and other observations. Collects specimens and arranges for pick-up by laboratories, receives test results, places information into the medical record, and with health care providers.
• Under the supervision of a medical provider, sets up examination rooms and equipment before and after use. Ensures that surfaces, equipment, fixtures, and supplies are properly cleaned, stored, and organized for efficient access by providers.
• May serve as first point of contact for Worker's Compensation paperwork, appointments, billing, and compliance with regulations. Assists students, parents, and staff in completing and filing accident reports and claims, including documents for worker's compensation.
• Performs procedures such as: venipuncture, vaccination administration, TB skin test administration, in-office testing of urine, blood, and other specimens as directed.
• Performs other duties as assigned that support the overall objective of the position.

Qualifications and Physical Demands
Minimum Qualifications

Minimum Qualifications

Knowledge and Skills:
Position requires a full working knowledge of the procedures, practices, and techniques used for outpatient medical clinics. Requires basic knowledge medical terminology and patient care diagnostic codes. Requires a working knowledge of medical administrative processes, medical terminology, file maintenance and control. Requires a working knowledge of sanitizing procedures for equipment and examination rooms. Requires a basic understanding of insurance billing procedures. Requires a basic knowledge of medical triage and treatment protocols. Requires a basic knowledge of the laws, rules, and regulations governing health care records as well as applicable federal and state laws for working with students. Requires well-developed human relation skills to work effectively and cooperatively with professional staff and students; communicate technical, confidential, and sensitive concepts to others. Requires skill in using office productivity software such as word processing, data entry screens for health care information storage and retrieval, and spreadsheets. Requires sufficient math skills to record measurements and statistics. Requires sufficient writing skills to prepare diagnostic reports.

Abilities:
Requires the ability to carry out the duties of the position with limited direction. Requires the ability to prepare narrative and statistical reports. Requires a demonstrated ability to setup, maintain, and control the location of files and enter data onto standardized formats using computerized data base programs. Requires the ability to perform basic arithmetic operations. Requires the ability to use a keyboard for medical transcription. Requires the ability to perform basic patient triage over the phone and in person. Requires the ability to work with and show sensitivity to a diverse student population from a wide range of ethnic, social, and economic backgrounds. Requires the ability to complete CPR, first-aid, and environmental health training within a reasonable period of time.

Education and Experience:
The position requires a high school diploma and a Certificate of Achievement in Medical Assisting or Medical Assisting Associate of Science Degree. A Certified Medical Assistant (passing of the CMA-AAMA exam) is desirable.

Licenses and Certificates:
Valid Cardiopulmonary Resuscitation (CPR/AED) certificate for health care providers from an American Heart Association approved course. Medical Office Assistant Certificate.
May requires a valid driver license.

Physical Abilities:
Incumbent must be able to function effectively indoors in an office/medical clinic environment engaged in work of primarily a moderately active nature. Requires the ability to maintain cardio-pulmonary fitness to function effectively under pressure in emergency situations and to assist medical personnel to move patients and equipment. Requires ambulatory ability to walk and stand for intermittent periods of time. Requires the hand-eye coordination and manipulative skills to perform transcription and data entry using a computer keyboard. Requires visual acuity to read words and numbers and observe student patient behavior. Requires auditory ability to carry on conversations in person and over the phone.

Work Environment:
Work is performed indoors where some exposure exists to communicable diseases.
Conditions of Employment
Employment is on a part-time, temporary basis and contingent upon verification of employment history, background verification as governed under Education Code requirements, eligibility to work in the United States, and approval by the CCCD Board of Trustees. Assignments are short-term, temporary, and do not offer fringe benefits or pay for holidays or time not worked, and are limited to 28 hours per week or 160 days per fiscal year. The hours of work and effective date of employment will be arranged with the supervisor.

This is a CONTINUOUS recruitment for an applicant POOL to fill part-time, temporary, hourly assignments on an as-needed basis. Departments or Divisions will refer to the POOL of applications on file to fill temporary assignments as the need arises. Applications are accepted year-round and will remain in the pool for one year. You will be contacted by the hiring manager should the department/division be interested in scheduling an interview. Please do not call the Office of Human Resources regarding the status of your application.

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

SALARY
Appropriate placement based on the HH Salary Schedule.
Additional Information
ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310 ) to check if your application may be impacted. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

APPLICATION REQUIREMENTS:
To be considered for employment you must submit a COMPLETE application packet. A complete application packet includes:?

1. A complete Coast Community College District Online Employment Application.
2. A current resume (attached as a separate document - PDF recommended).

Submission of all required application information and materials is the responsibility of the applicant.

APPLICATION PROCEDURES:
Applications must be received no later than the posted closing date, when applicable. There are NO EXCEPTIONS. Electronic applications may be completed by visiting www.cccd.edu/employment . Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714 or (714) 438-4716.

Information for TDD users is available by calling (714) 438-4755.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. All application materials become the property of the Coast Community College District and will NOT be copied or returned. Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate your name and the job to which you are applying.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 or (714) 438-4716.

SELECTION PROCEDURES:

1. All online applications and required materials received by the deadline date will be screened to determine which applicant(s) meet(s) the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview .
2. Applicants who meet the required qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to discuss their qualifications in an interview with the College/District. Therefore, when applicable, it is highly recommended that applicants submit clear, detailed responses to all supplemental questions in order to demonstrate his/her qualifications as related to the position.
3. If any travel is required for an applicant to participate in-person during the interview process, this will be done so at the candidate's own expense .

The Coast Community College District is a multi-college district that includes Coastline Community College , Golden West College , and Orange Coast College . The three colleges offer programs in transfer, general education, occupational/technical education, community services and student support services. Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.


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