Desktop

View Job

This job posting is no longer active on Diverse Jobs and therefore cannot accept online applications.


    

Adelphi University

 Document ID: AD111-47DX Posted on: 2019-03-2403/24/2019 Job Type: Regular

Job Schedule:Full-time
2019-04-23
 

Student Account Services Administrator



Student Account Services Administrator


Student Account Services Administrator



ABOUT ADELPHI:

Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students' lives through small classes with world-class faculty, hands-on learning and innovative ways to support academic and career success. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core FourArts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. Recognized as a Best College by U.S. News & World Report, Adelphi is Long Island's oldest private coeducational university, serving more than 8,100 students at its beautiful main campus in Garden City, at learning hubs in Manhattan, the Hudson Valley and Suffolk County, and online. The University offers students more than 50 undergraduate majors and 70 graduate programs in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 115,000 graduates across the country, a growing enrollment of students from 41 states and 58 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.

JOB SUMMARY:

Counsel and assist students and parents with their outstanding indebtedness to the University. Research, review and make necessary adjustments on past due student accounts.

REPORTS TO: Director of Student Account Services

RESPONSIBILITIES & DUTIES:

  1. Review refunds that are generated if a credit exits on a student's account. Refunds are reviewed for: Accuracy of Tuition and University fees, Financial Aid postings, Special program discounts, Drop/add course proration and Refund is then vouchered and approved by authorized Administrators.
  2. Counsel and prepare Note & Disclosure for students on payment plans for their outstanding balances.
  3. Provide counseling for students relating to debt management.
  4. Complete daily assignments given by supervisor.
  5. Follow-up on collection schedules relating to outstanding receivables on a daily basis.
  6. Perform other job-related duties as assigned.
REQUIREMENTS:

  1. Strong interpersonal and communication skills.
  2. Ability to work effectively in stressful situations with students, other departments, and outside collection agencies.
  3. Ability to be organized and pay attention to detail.
  4. Ability to effectively manage several projects in addition to daily responsibilities.
  5. Ability to prioritize workload according to urgency, volume, etc.
  6. Knowledge of accounts receivable, financial aid policies and procedures and Title IV regulations.
  7. Knowledge of Microsoft Word, Excel.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:

  1. Associate's Degree (preferred) or minimum 2 years job-related experience in accounts receivable, collections, bursar, financial aid and debt management.


To apply, visit https://chm.tbe.taleo.net/chm02/ats/careers/v2/viewRequisition?org=ADELPHI&cws=39&rid=2204





Copyright 2017 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-b02128bebc64484c81dd0b70c9ad0dc7