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Auburn University at Montgomery

Location: MontgomeryAL 36117 Document ID: AC455-0RSQ Posted on: 2018-12-0712/07/2018 Job Type: Full-time

Job Schedule:Full-time
2019-01-06
 

Client Services Provider - Senior Software Development Project Team Lead

Position Information

Position Information

Vacancy Number: S-00438
Position Title: Client Services Provider - Senior Software Development Project Team Lead
Classification Title: Client Services Provider
Department: SummaSource - Advanced Technologies
Employment Type: Full-Time
Duties and Responsibilities:
Provide support and maintenance services for existing ALSDE software applications.

Development of new software applications as defined by ALSDE.

Manage and integrate project resources including oversight of the project team.

Exercise project management best practices for the project and oversee project activities .

Ensure that plan components adequately document how the projects will be executed, monitored and controlled.

Ensure that the plan adequately defines the managerial, technical, and supporting processes and activities necessary for sound project development.

Oversee appropriate updates to the Project Management Plan.

Track all project progress and ensure appropriate updates to the Project Management Plan and related project components.

Review and oversee the updating of the Communications Plan for all project stakeholders.

Review, identify, and prioritize potential risks to successful completion of projects.

Develop, document, implement and issue escalation and resolution processes for projects and communicate the process to all stakeholders.

Ensure that the Project Team reviews, and coordinates the review among appropriate stakeholders, of project deliverables for completeness and conformance to requirements.

Ensure the Project Team documents resulting issues and questions to be resolved prior to deliverable acceptance.

Ensure the Project Team reviews subsequent updated versions of deliverables to confirm all issues and questions have been resolved satisfactorily.

Review and oversee updating of changes to project scope, requirements, or cost as necessary.

Review and oversee the updating of the description of the process for QA on project deliverables and the description of the process for QA on requirements.

Oversee weekly Project Team meetings, in which design/requirements reviews and discussions on project status, risk and issues occur.

Ensure that the Project Team will collect, organize, store, and manage project documents in a central repository. This includes maintaining current and archival files (electronic and paper), collecting and distributing information to and from stakeholders, and entering updates into Agency internal weekly status reports and project tracking systems.

Function as a liaison between Agency personnel, project stakeholders and the Project Team.

Assign other duties related to project management support to the Project Team.

Ensure change orders are managed in order to define change order scope, cost, and project impact.

Perform cost-benefit analyses, and provide valid justifications for change orders.

Document and coordinate the implementation of change orders.

Ensure project governance processes are documented and practiced.

Ensure development of a written procedure for configuration control for application code promotion.

Identify project tasks and assignments and work with agency to resolve workload conflicts.

Work closely with the Project Team to develop or review and update detailed project requirements.

Control the scope of the project leveraging tools and change management activities.

Other project-related duties as assigned.

Knowledge, Skills, and Abilities:
Knowledge of project management activities to include procurement management, schedule management, integration management, scope management, cost management, human resources management, risk management, quality management, and communications management
Strong knowledge of Public Education Systems to include student information systems, federal EDFacts reporting, federal programs, child nutrition programs, pupil transportation, career technical education, special education,federal and accountability report cards, teacher education systems, and teacher certification systems
Knowledge of industry best practices in the implementation of complex technical solutions
Knowledge of current developments in information technology applications
Knowledge of current software and hardware packages
Knowledge of current database systems and technologies
Human relations and customer service skills
Written and oral communication skills
Problem solving skills
Ability to plan multiple projects
Ability to provide program management deliverables consistent with PMI (Project Management Institute) and PMBOK (Project Management Body of Knowledge) principles of project management
Ability to manage and integrate resources including oversight of the project management team
Ability to exercise project management best practices for the project
Ability to respond to multiple competing demands
Ability to work on multiple projects at one time

Minimum Qualifications:
Bachelor's degree in Computer Science, Mathematics, Management Information Systems, Software Engineering, or related, and eight (8) years of experience providing information technology services. Experience can be substituted for education (high school diploma or equivalent is required).

Job Open Date: 11/15/2018
This posting will remain open until closed: No
Job Close Date: 12/07/2018
Salary Band: 110
Special Instructions to Applicants:
Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities. Additionally, the safety and security of our campus community is a top priority. All employees at AUM are considered to be Responsible Employees and have the duty to immediately report information that has the potential to adversely impact safety or wellness on our campus.

About the University/College
Located in Alabama's vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don't just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Professional Reference Sheet
Optional Documents
Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * Do you have a Bachelor's degree in Computer Science, Mathematics, Management Information Systems, Software Engineering, or related, and eight (8) years of experience providing information technology services OR a high school diploma and twelve (12) years of experience providing information technology services?
    • Yes
    • No


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