Position Information

Position Information

Vacancy Number: S-00426
Position Title: Associate Director for Housing and Residence Life
Classification Title: Associate Director
Department: Housing and Residence Life
Employment Type: Full-Time
Duties and Responsibilities:
Supports the development of a comprehensive, holistic residence life program for approximately 1,200 students by utilizing best practices in student development and research to create engaging, learning environments.

Manages operations for maintenance and custodial processes for residential communities.

Manage relationships with Housing vendors and ensure department needs are being adequately met by services provided.

Responsible for recruitment, selection, professional development, supervision and evaluation of Residence Life Coordinators and Resident Assistant staff.

Manages housing occupancy processes including: housing assignment/contracting, room assignments and changes, student account billing, recruitment of new/returning students to housing, early arrival housing etc.

Develops, coordinates, and administers a programming model that supports the educational, personal and social growth and development of residential students. Collaborates with offices across campus to support co-programming.

Provides oversight of the Housing Management system (StarRez) to include staff training, process auditing and general troubleshooting.

Supports the implementation of effective policies, protocols, processes, and structures that ensure the health, safety, security, and welfare of students; provides crisis and risk management on call in rotation with other Housing and Residence Life Staff, responding to campus and student emergencies as needed and serves as a resource in the on-call duty rotation for Residence Life Coordinators.

Serve as an escalation contact for student & parent concerns with facility-related situations and services.

Communicate with the Director of Housing and Residence Life on an ongoing basis with regards to current Residence Life and campus issues and immediately with regard to critical or emergency situations.

As a member of the Campus Services staff, participates in assigned student services functions and programs, and professional development activities.

Other responsibilities as required or assigned.

Knowledge, Skills, and Abilities:
Knowledge of Housing Management systems, assignments process, and other occupancy related functions
Strong knowledge of student development theory and its application to residence life programming and housing operations
Knowledge of current educational trends, best practices and protocols
Demonstrated leadership and supervisory skills
Interpersonal/human relation skills; including strong conflict resolution skills
Exceptional listening and communication skills, both verbal and written
Strong detail management skills; organizational/planning skills; and ability to handle multiple tasks simultaneously
Proficiency in Microsoft office products
Ability to assemble, analyze, and present data for decision making
Ability to plan, organize, and implement, projects in a timely manner
Ability to work in a collaborative organization, focused on change strategies in our work with students
Demonstrated ability to work both independently and collaboratively and to maintain confidentiality
Commitment to supporting the needs of students from underrepresented populations
Proven commitment to providing leadership in enhancing an atmosphere of diversity and inclusion
Ability to work a flexible schedule
Crisis management skills and the ability to make decisions in emergency situations

Minimum Qualifications:
Bachelors degree in Management, Business Administration or related field is required (Master's degree preferred) and five (5) years of demonstrable, progressive experience in a related area. Management/Supervisory experience required. Experience with Housing Management systems is desirable.

Job Open Date: 10/11/2018
This posting will remain open until closed: Yes
Job Close Date:
Salary Band: 107
Special Instructions to Applicants:
Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities. Additionally, the safety and security of our campus community is a top priority. All employees at AUM are considered to be Responsible Employees and have the duty to immediately report information that has the potential to adversely impact safety or wellness on our campus.

About the University/College
Auburn University at Montgomery has been ranked among the South's top universities by U.S. News and World Report, was named one of the best colleges in the Southeast by The Princeton Review, is designated as a Military Friendly School, and is consistently chosen as the best university in the area. Auburn Montgomery provides students with detailed knowledge and hands-on, practical experience, often from professionals in the field.

Quick Link http://www.jobs.aum.edu/postings/3384

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. Professional Reference Sheet

Optional Documents
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor's degree in Management, Business Administration or a related field AND five (5) years of demonstrable, progressive experience in a related area?
   • Yes
   • No
2. * Do you have management/supervisory experience?
   • Yes
   • No
3. * Describe your experience with housing management systems.
   (Open Ended Question)
4. * In what ways would you say that this job is a good match with your skill set, education, and/or interests? In other words, if we are looking through many candidates who have applied for this position, what makes you particularly well-suited for and interested in this position based on what you know about it so far?
   (Open Ended Question)

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