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Tennessee Tech University

Location: CookevilleTN 38505 Document ID: AC365-0GSU Posted on: 2018-11-0911/09/2018 Job Type: Full-time

Job Schedule:Full-time
2018-12-09
 

Systems Analyst 2

Position Information

Position Information

Position Number 796030
Working Title Systems Analyst 2
Job Title Systems Analyst 2
Job Type Full-Time
Department Enterprise Application Services
Job Purpose
Supports administrative computer information systems to the campus community, primarily for Ellucian's Banner Software Suite through business process analysis, problem resolution, and reporting. Serves as technical leader for assigned client area by actively participating in the development of systems, programming, testing, quality control, implementation, and provides ongoing support to users through project leadership, training, maintenance and improving business processes.

Essential Functions
Responsible for the collection, analysis, and documentation of a client's business requirements. Responsibilities include, but may not be limited to, documenting business requirements, defining business rules, developing test cases, supporting testing, and working on and providing leadership of project teams. Participates in planning with a client to implement process improvement within an assigned client area, documenting discussion and agreements. Supports liaison relationship with functional users in order to provide technical solutions to meet user needs. Investigates and resolves application issues. Analyzes metrics to ensure customer satisfaction. Provides timely and complete project status reports to supervisor as requested. Follows audit guidelines in DML (Data Manipulation Language) and system modifications. Supports Enrollment Management's Records, Registration, and Graduation offices, and Banner-related applications for those offices. Provides secondary support of the TTU mobile app.

Minimum Qualifications
Bachelor's degree from an accredited institution in a field related to information technology. Five years of technical support work experience in an Ellucian Banner environment or equivalent, which must include two years of experience designing, developing and debugging solutions using SQL or PL/SQL , and two years of work experience with a UNIX-like operating systems environment. Experience developing SQL solutions in an end-user support role. Excellent communications skills.

Preferred Qualifications
Bachelor's degree from an accredited institution in Computer Science, Information Systems, or similar. Experience with Red Hat Linux. Knowledge and experience with Banner Workflow and Document Management System plus knowledge of Records, Registration, and Graduation processes. Experience or knowledge of the following - HTML5, CSS3, Java, Javascript, Jquery, XML, PHP, Grails, Groovy, RESTful API technologies, C#, VB.net, ASP/ASPX.

Work Hours
Typical hours are 8:00am-4:30pm Monday through Friday. Additional hours as needed.

Compensation and Benefits

Salary Commensurate with education and experience; Administrative Pay Grade AD46.
Benefits Information
The University offers a competitive benefits package. Benefits include the accumulation of two vacation days per month and one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.

Posting Details

Posting Date 09/13/2018
Screening Date 09/24/2018
Open Until Filled Yes
Special Instructions to Applicants
Applicant's will be required to submit a letter of application (including self-assessment of how the applicant's qualifications satisfy the position requirements), resume, contact information (including email and relationship to applicant) for three recent (36 months) professional references, and a copy of transcripts (official transcripts will be required upon hire). Submission of materials is the applicant's responsibility. Applications without all required materials are incomplete and will not be considered.

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of References
  4. Transcripts
Optional Documents
  1. Transcripts 2
  2. Transcripts 3
  3. Other Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. * Do you have a Bachelor's degree from an accredited institution in a field related to information technology?
    • Yes
    • No
  2. * Do you have five years of technical support work experience in an Ellucian Banner environment or equivalent?
    • Yes
    • No
  3. * Do you have two years of experience designing, developing and debugging solutions using SQL or PL/SQL?
    • Yes
    • No
  4. * Do you have two years of work experience with a UNIX-like operating systems environment?
    • Yes
    • No
  5. * Do you have experience developing SQL solutions in an end-user support role?
    • Yes
    • No
  6. * How did you hear about this job opportunity?
    (Open Ended Question)


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