Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. Students obtain an interdisciplinary education, integrated with medicine, with access to training in dental specialties. Clinics managed at TUSDM provide quality comprehensive care to more than 20,000 individuals annually. Nationally and internationally, the school promotes health and educational programs and researches new procedures, materials, and technologies to improve oral health.

Clinical administration supports the clinical and educational efforts within the pre-doctoral and postgraduate clinic operations. The clinical administration staff provides courteous, professional and effective support services and is committed to providing patient, student, and faculty with information, guidance, and quality service to contribute to a successful dental clinic experience. This includes maintaining a safe environment, assuring that patients dental needs are addressed in a caring, confidential, timely, and thorough manner that patients are informed about their treatment and clinic procedures, and those patients finances are handled accurately and efficiently.

Responsible for planning, coordinating, and implementing the quality assurance programs for the dental school. Monitors and oversees the quality assurance functions. Responsible for sharing communication of findings through data analysis to senior-level management. Provides input to strategic decisions that affect the functional area of responsibility. The Quality Assurance Analyst will be an integral leadership team member, working closely with staff and leading team meetings. There will be frequent requests from the senior-level management that will have deadlines attached, requiring the skill to be able to manage multiple tasks at a time. The Quality Assurance Analyst will be required to work on various projects and initiatives related to quality improvement of the dental services.

Qualifications:

Basic Requirements:

Skills Requirement:

• Ability to work within a multidisciplinary team.
• Effective critical thinking, problem solving and decision-making skills.
• Strong computer skills with all Microsoft Office applications .
  
• Excellent interpersonal and communication skills .
  
• Leadership and Personal Effectiveness .
  
• Effective time management and organizational skills .
  
• Adapts quickly to changing conditions, assimilating new processes into job functions and taking ownership .
  
• Effective time management and organizational skills .
  
• Ability to successfully plan, monitor, support and improve multiple activities.
• Capable of maintaining strict confidentiality within and outside the organization.

Education Requirement:

• Requires a Bachelor s degree and 3-5 years experience.
  
• A dental and/or medical qualification (For Ex. A Dental Hygienist,) preferred.
  
• Experience in a healthcare environment for 2 years preferred.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer minority/females/veterans/disability/sexual orientation/gender identity.



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