The Associate Director of Information Technology manages all IT training courses and instructors for workforce development.
Responsibilities/Duties
- Manages all the IT training courses and instructors for Workforce Development and Continuing Education
- Develop and implement IT policies and procedures to support the implementation of strategies set by the Workforce Director
- Coordinate with functional departments to identify, implement, and optimize business processes through the applications of technology
- Plan, organize, direct, control, and evaluate the operations of Information Systems
- Manage and monitor IT issues within each business location
- Analyze the academic and business requirements of all IT programs to determine their specific program needs
- Responsible for hardware and software troubleshooting, server and network management
- Responsible for the approval of all IT related requests and purchases
- Inspect the use of technological equipment and software to ensure functionality and efficiency
- Identify the needs for upgrades, configurations or new systems and report to the Director of Workforce
- Set up and provide technical support to all servers
- Communicate with and assist staff effectively
Required Qualifications
- Master's degree or certified credentials in IT
- Five years of more experience in information technology
Preferred Qualifications
- Five years of supervisory experience
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