We are currently seeking skilled and team-oriented applicants for the following position: PUB Program Assistant

Reporting to the Director of the Pence Union Building (PUB), the PUB Program Assistant fulfills a key role in EWU's student union building. This position exists to help provide a safe, secure, and well-managed student union; to educate students; and to enrich the PUB experience by ensuring excellent customer service.

The PUB Program Assistant partners with the Director in all PUB operational, administrative, and programmatic endeavors. Critical skills needed include ability to supervise and delegate work to student employees, excellent time and project management, experience working with graphic and web design, event planning, and ability to work in a dynamic and fast paced environment.

The PUB Program Assistant maintains the day to day operations of the information desk including scheduling, policy interpretation, policy enforcement, and responding to requests from building users. The PUB Program Assistant maintains all PUB marketing, messaging, and programming--including, but not limited to, building postings, digital content, websites, social media, and building sponsored events and campaigns.

• This position will work a nontraditional schedule. Anticipated work hours are 11am to 8pm. Some evening and weekend work will be required.

Given the nature of the PUB activities, the PUB Program Assistant works closely with Business and Auxiliary Services, Student Affairs, Information Technology, ASEWU, Scheduling, Security, Custodial, Maintenance, Admissions, and other key university partners.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

a. High school graduation or equivalent AND
b. Two years' experience with front desk operations, office management, and/or scheduling

POSITION SPECIFIC QUALIFICATIONS:
To be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet EACH AND ALL of the qualifications listed below within this section:

• Ability to work a non-traditional schedule


• Ability to understand and apply applicable rules, regulations, policies, and procedures


• Demonstrated interest, ability, and/or experience promoting cultural competency, universal accessibility and/or diversity


• Strong computer skills


• Familiarity with graphic design (e.g. Adobe Suite) and web content management software (e.g. Wordpress)


• Experience with marketing including creating posters, brochures, or other informational material


• Strong interpersonal skills including the ability to serve as a program liaison with multiple internal and external entities.


• Superior customer service ability including the ability to perceive needs and appropriately respond to highly diverse constituencies in a fast-paced work environment


• Ability to effectively manage multiple priorities, pay attention to detail, and produce desired results


• Strong organizational skills including the ability to support several individuals at once.


• Ability to stay focused and make progress on long term projects despite frequent interruptions by individuals and short-term program needs.


• Experience using standard office equipment including computer, printer, fax, copiers, scanners, multi-line telephone systems and messaging systems.

• Associate's Degree or Bachelor's Degree


• Two (2) years of progressively responsible professional experience in student union operations, student affairs, building management/operations, or an equivalent combination of education, training, and experience.


• Demonstrated experience with graphic design, web development, and social media


• Demonstrated experience with educational programming


• Bilingual

• Strong written and verbal communication skills.

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