Percent of Time/Week:100% Service Schedule:Calendar Year
Position Description:
Establishes university billing policies and procedures; responsible for researching and keeping abreast of higher education billing and collection best practices; presents u-bill information to students and parents in both large and small group settings; creates and distributes marketing materials for students and parents; coordinates the front desk customer service needs for the Office of Business Operations (OBO); oversees the overall collection efforts for the student u-bill; audits u-bill transactions to ensure accuracy; develops and creates customized reports to monitor past due holds, the completion of the university u-bill terms & conditions, and collection agency performance which will aid OBO in outreach efforts; and oversees the student billing arrangements for all 3rd party contracts and sponsors.
This position is eligible for overtime.
Education Requirements:
Bachelor's degree in communications or a business related field required.
Required Qualifications:
At least one year of customer service experience required. Student experience will be considered.
Desirable Qualifications:
Accounts receivable experience preferred.
Online Application Required Documents
Application Type:
This job requires basic applicant information, plus a resume. Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.
Professional References:
Applicants must enter reference information online as part of the application process. Number of References: 3 Cover Letter:A plain text cover letter is required.
To start the Online Application process for this position, click the "Apply for This Position" button located below the Contact Information.
Contact Information:
Attention: Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.
Contact:Christina Geweke - christina.geweke@uni.edu
Gilchrist 103
Phone: 319-273-7505
Department URL: https://obo.uni.edu/
To apply please click here!
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University of Northern Iowa
Location: Cedar Falls, IA 50614 Document ID: AC292-212Y Posted on: 2018-08-1508/15/2018 Job Type: RegularJob Schedule:Full-time
2018-09-14
Student Financials Counselor
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