Position Title: Programmer/Analyst
Dept: Information Technology
Employee Status: Full-time
Type: Professional (PSA)
Grade: 15
Salary: $49,958-$56,326
FLSA: Exempt
Issued: May 19, 1980
Revised: 2-81; 2-99; 8-00; JA-07; 7-09; 3-11; 5-13; 4-15, 5-18 

This position is open until filled; however, for optimum consideration, please submit application and required materials by June 15, 2018.

Application Process: Complete online application at www.rockvalleycollege.edu/employment; include cover letter and current resume. Offer to hire cannot be extended without official transcripts.

Reports to: Supervision is received from the Manager, Programming Support Group.
Supervision Exercised: Supervision may be exercised over student workers and interns.

Job Summary
To consult, evaluate, recommend, design, install, code, configure, test, maintain, and troubleshoot a variety of software, including systems software, applications packages, and databases.

Essential Duties and Responsibilities include the following.  Related duties may be assigned.

1. Identify and analyze user and system requirements and constraints.
2. Evaluate a variety of software solutions.
3. Design, code, install, and configure complex software packages and systems to address user and system needs.
4. Test, troubleshoot, and repair complex software.
5. Maintain, revise, and modify complex software.
6. Install software revisions, updates and patches.
7. Serve as the primary or secondary programming support for one or more of these technologies systems:
   1. Ellucian Colleague (ERP)
   2. Customer Relationship Management (CRM)
   3. MS Access
   4. Web application development
   5. SQL DB
8. Possess an understanding of application development processes.
9. Develop current, innovative, reusable applications.
10. Keep well informed on rapid development tools.
11. Prepare and maintain software and system documentation.
12. Train and assist users with the operation of software systems.
13. Maintain regular and effective communication with the user community, colleagues within the organization unit, and supervisors.
14. Respond to service requests in a timely, effective, and respectful manner.
15. Maintain continuous professional growth and development through a series of actions, including reading technical, professional, and marketing literature, attending workshops, seminars and demonstrations, collaborating with vendors, manufacturers, and colleagues, and engaging in hands-on experiences with a variety of technologies.
16. Provide informed recommendations for enhancements and improvements at Rock Valley College based on new and emerging technologies.
17. Participate in strategic planning and budgetary decisions.
18. Supervise student workers and interns as assigned.
19. Regular attendance is expected.
20. Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Minimum Qualifications
Associate’s degree in an area closely related to computing or 5 years of recent experience in enterprise level or large scale complex database programming environment required. Excellent analytical and reasoning skills. Ability to prioritize effectively and to work efficiently without direct supervision. Ability to communicate effectively. Related professional certifications are desirable. Experience working in an educational setting is preferred but not required.
 
Successful applicants will have experience in some or all of the technologies below with a specific emphasis on MS Access/SQL, Visual Basic, C#, any 4GL, web skills, Cold Fusion, Common Spot, Any CRM, Unix
 
Enterprise Resource Management (ERP):  Experience with Enterprise Resource Management (ERP) systems programming. Administrative and Student Information Systems (i.e. Ellucian [Colleague, Banner], CAMS, PeopleSoft, Jenzabar) for higher education preferred but not required.
 
Programming and Support: MS Access, SQL, SSL, any 4GL, Visual Basic, Content Management System (e.g. CommonSpot), ColdFusion, Web-based tools such as HTML, JavaScript, CSS, ASP.NET, C#, etc.
 
 
Work Environment
While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.