Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT-serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:
The Advising Center in the College of Natural Resources and Environment primarily serves the advising needs of undergraduate students within the College.
We seek a team member who can provide superior administrative support to our small but robust operation. Primary responsibilities of the support specialist will be to:
Manage the front office of the Advising Center
- Serve as initial point of contact for all faculty, staff, students and visitors by staffing the front reception desk of the Advising Center
- Provide administrative support such as scheduling appointments, answering the main phone line, and managing visitor traffic
- Answer general questions and provide basic information about classes, registration, authorizations, room availability, etc. using established guidelines
- Screen students and visitors to determine their needs, and when appropriate, refer them to the proper faculty or staff member if more information is needed
- Purchase equipment and supplies, maintain an inventory of office supplies, and utilize the appropriate processes to pay for departmental purchases
Process student forms and maintain records
- Scan and file student records using Banner Document Management
- Process student forms in a timely fashion
Manage the timetable (schedule of classes)
- Manage course scheduling for three academic departments, including overseeing the timetable, submitting special study courses, and maintaining up-to-date classroom operating schedules.
Assist with event planning
- Plan the college's annual career fair
- Assist advancement team with annual awards banquet
Other tasks include:
- Develop and distribute a weekly newsletter to students compiling relevant announcements, job postings, etc. from the College and the rest of campus
- Foster a collegial environment by maintaining professional, yet warm and friendly interactions with all students, faculty, staff, and visitors
- Maintain the College's online job board as the primary point of contact for job postings from employers

Required Qualifications:
Required qualifications include demonstrated experience with:
- Providing administrative support in an academic or professional office environment
- Microsoft Word, Outlook, and Excel
- Managing traffic in a busy office
- Ability to complete tasks that require organization and attention to details
- Taking initiative and using problem solving skills
- Effectively managing time and prioritizing work
- Staying on task during periods of frequent interruption
The ideal candidate should have:
- Excellent communication skills
- Ability to work both independently and as a team
- Desire to serve and work with students, faculty, staff, and visitors
- Willingness to be flexible as needs fluctuate throughout the year

Preferred Qualifications:
- Working knowledge of Virginia Tech academic policies and procedures
- Experience with BANNER
- Experience with HokieMart procurement system (requesting and receiving)
- Experience building and maintaining employer relations



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