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St. John's University

Location: JamaicaNY 11439 Document ID: AC123-0FLW Posted on: 2018-05-3005/30/2018 Job Type: Full-time

Job Schedule:Full-time
2018-06-29
 

Department Assistant, Center for Counseling and Consultation


Title: Department Assistant

Department: Center for Counseling and Consultation



Summary: This position is responsible for providing direct administrative support to the Director and a team of Counselors, serve as receptionist to the CCC at its main location and satellite offices.

General duties also include provide secretarial and clerical support, monitor advising budget and provide daily oversight for the CCC. Greeting and assisting students; answer the telephones and taking messages; schedule meetings and appointments for a team of counselor. Evening hours, Monday through Thursday (7:30pm) and Friday (5:00pm) are required.

Services and work closely with students seeking assistance for counseling or disabilities services.

Responsibilities:
  • Perform all secretarial functions, answer phones, take messages, schedule appointments, maintain files, type correspondence, order supplies, document meeting minutes, prepare for meetings and coordinate necessary logistics for larger events.
  • Manage a high volume of calls in a professional, organized and confidential manner. Greet visitors in an appropriate and courteous manner that projects a positive image of the center. Work closely with student clientele to schedule and facilitate the type of services and follow up required. Make appointment decisions for counselor's schedules.
  • Facilitate the entry of student data into confidential databases (e.g., Titanium, Banner, etc).
  • Protect the privacy and confidentiality of students and employees. Understand and comply with the protocols, policies and procedures of both Counseling and Disabilities Services.
  • Establish and maintain a positive working rapport with all staff, work as a team member and demonstrate a positive, proactive approach to daily operations.
  • Exhibit good organizational and time management skills to maintain efficient processing of paperwork, invoices, etc.
  • Assist with the budget management by ensuring invoices are recorded and tracked. Maintain excel spreadsheet for budgets.
  • Maintain visitor statistics ensuring all data elements are accurate. Provide routine reports to Director as necessary.
  • Assist on special projects as required.
  • Evening Hours required.


Qualifications:
  • College Degree preferred; 2-4 years in an administrative Medical office environment required (i.e. Knowledge of medical and/or psychiatry terminology)
  • Excellent communication and customer service skills; ability to multitask in a busy environment
  • Expertise with Word, Excel, as well as working knowledge of Banner.


St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.

I understand that any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.


To apply please click here!