REVISED
Entry Level
This position has competitive benefits including Tuition Remission for the employee, spouse and dependent children . Salary $38,000
Title Position Reports To: Associate Director of Operations and Event Services
JOB SUMMARY:
This Entry Level position is responsible for overseeing and facilitating all aspects of event planning for campus locations serviced by the office of Auxiliary and Event Services. Responsibilities include staffing, customer feedback, and maintenance of the spaces we service. The position is responsible to support the educational, social, cultural interests of the university that meets the event needs of the students while facilitating their development.
RESPONSIBILITIES & DUTIES:
Ensure your clients are contacted in a timely manner to complete proper set up diagrams and notifications for their events.
Responsible for working with clients to meet their event needs by creating functioning floor plans, setting the proper atmosphere and affectively dealing with ongoing last minute changes and problems.
Responsible for overseeing and managing other Event Managers clients during your shift.
Manage the daily operations through effective planning, staff training, leadership, communication, follow up and the ability to be responsive to our customers.
Analyze and solve problems individually and as part of a team of Event Managers.
Conduct daily inspections of managed spaces; submit work orders as needed. Track progress of work orders.
Communicate and coordinate with Public Safety and Physical Plant any special work or space needed as to keep the building operational and safe. Ensure proper signage is displayed notifying those in the building of any service disruptions.
Distribute and manage surveys to event users. Share data and collaborate with Event Managers on action steps to b taken to improve services.
Manage "When to Work" scheduling software making sure events are properly staffed.
Performs other duties as assigned.
REQUIREMENTS:
This is a service-oriented position that requires an individual that can manage constant interaction with members of the campus community and guests to the campus
Ability to work with peers in an open office environment
Ability to prioritize workload according to volume, urgency, etc.
Physical requirements :
Sitting, walking and standing for long periods of time.
Must be able to work nights and weekends as needed and directed.
Able to reach, bend, pull, push, and lift up to 50 lbs.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
Bachelor's Degree
Previous experience in event planning with knowledge in audiovisual operations in a similar setting such as a higher education facility, conference center and or hotel is preferred.
POSITION(S) SUPERVISED:
Student Workers



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