Position Details

Position Title Part-time Technical Assistant

Advertised Salary $15/Hour

Posting Number S0001702

Location Ferris State University - Big Rapids

Number of Positions Available 1

FLSA Non-Exempt

Part-time/Full-time Part-time

Position Type Part-Time

Summary of Position The Technical Service Assistant will be responsible for overseeing the University Center technical services, including, audiovisual equipment, laptops and electronic signage in all conference rooms. Providing technical assistance to users when problems occur. Inspect all equipment for proper functioning for customers. The technical assistant will provide assistance and support to other departments in Student Life, as needed. It is important that the technical assistant be familiar with the building, its equipment, policies, programs and services.

Posting Date 02/23/2018

Initial Application Review Date 03/12/2018

Closing Date

Open Until Applicants are Selected, Selected for interview, or Position Filled

Special Instructions to Applicants

Required Qualifications

Required Education BA/BS degree or equivalent combination of education and experience in Multi-Media/Computer Equipment.

Required Work Experience Two years experience working with event spaces and/or computer trouble shooting.

Required Licenses and Certifications

Additional Education/Experiences to be Considered

Additional Education/Experiences to be Considered -Experience with, and working knowledge of audio visual and computer equipment.
-Working knowledge of Microsoft Office Suite
-Experience in troubleshooting technical problems

Duties
Duties

Duties -Provide quality customer service to the facility users

Essential/Marginal Essential
Duties

Duties -Maintain audio-visual equipment within the facility

Essential/Marginal Essential
Duties

Duties -Provide customer support for electronic media requests

Essential/Marginal Essential
Duties

Duties -Helps train student staff on equipment use

Essential/Marginal Essential
Duties

Duties -Troubleshoot audio-visual equipment when there are technical questions or problems

Essential/Marginal Essential
Duties

Duties -Evaluate and recommend equipment upgrades and replacement

Essential/Marginal Essential
Duties

Duties -Maintain, clean and inventory equipment

Essential/Marginal Essential
Duties

Duties -Work independently and at times with the Reservation Specialist and Set Up Coordinator

Essential/Marginal Essential
Duties

Duties -May provide technical support to other areas in Student Life

Essential/Marginal Marginal
Duties

Duties -Perform other duties as assigned

Essential/Marginal Marginal

Responsibilities / Skills and Abilities

Required Physical Abilities

Required Physical Abilities Must be able to lift up to 50 lbs.

Required Skills and Abilities

Required Skills and Abilities -Ability to have a flexible schedule to accommodate night and weekend activities
-Ability to work independently with little supervision
-Ability to maintain professional appearance and demeanor
-Excellent customer service skills
-Ability to collaborate with other A/V Technicians and Media Personnel
-Familiarity with Windows 7, Windows 10 and their differences

Documents Needed to Apply Required Documents

1. Resume
2. Cover Letter
3. Letter of Reference 1
4. Letter of Reference 2
5. Transcript 1

To apply please click here!