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University of Northern Iowa

Location: Cedar FallsIA 50614 Document ID: AB412-2HXK Posted on: 2017-12-0612/06/2017 Job Type: Regular

Job Schedule:Full-time
2018-01-05
 

Communications Specialist

Percent of Time/Week:100% Service Schedule:Calendar Year

Position Description:

Implements comprehensive communication campaigns to various audiences using multiple communication channels; utilizes experience and familiarity with communications technologies and platforms, reporting tools and analytics to make recommendations to existing communication flows and future campaigns; collaborates with Information Technology to identify requirements influencing the setup of and daily activities associated with the CRM system in support of Enrollment Management offices; serves on campus-wide CRM leadership team; serves as a primary champion of CRM for the recruitment, admission and enrollment of new students; collaborates with staff, Enrollment Management offices, IT, and other campus offices to achieve a connected campus vision to aid in retention and completion efforts; consults with managers and others on campaign tracking, response handling, follow-up, and automated lead management; works with Enrollment Management leadership, departments, and others to ensure their CRM deployment and continued use are successful; assists with testing CRM system enhancements and upgrades; collaborates with Enrollment Management colleagues, staff and faculty in academic colleges and departments, and other campus areas that communicate with prospective and current students; and provides support for other projects as needed.

Education Requirements:

Bachelor's degree required.

Required Qualifications:

At least two years of experience implementing a communications and marketing plan or CRM experience required. Strong interpersonal skills; excellent communication skills; ability to communicate effectively with both technical and non-technical staff; and excellent problem-solving skills also required.

Desirable Qualifications:

Experience in higher education; experience with enrollment and/or recruitment; and experience with Salesforce CRM, student information systems, reporting tools and/or analytics preferred.

Online Application Required Documents



Application Type:

This job requires basic applicant information, plus a resume. Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.

Professional References:

Applicants must enter reference information online as part of the application process. Number of References: 3 Cover Letter:A plain text cover letter is required.
To start the Online Application process for this position, click the "Apply for This Position" button located below the Contact Information.
Contact Information:


Attention: Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.

Contact:Matthew Kroeger - matthew.kroeger@uni.edu
Gilchrist 115
Phone: 319-273-2347
Department URL: https://em.uni.edu/

To apply please click here!