Advertised Salary $15/Hour
Posting Number S0001638
Location Ferris State University - Big Rapids
Number of Positions Available 1
FLSA Non-Exempt
Part-time/Full-time Part-time
Position Type Part-Time
Summary of Position The Technical Service Assistant will be responsible for overseeing the University Center technical services, including, audio visual equipment, lap tops and electronic signage in all conference rooms. Providing technical assistance to users when problems occur. Inspect all equipment for proper functioning for customers. The technical assistant will provide assistance and support to other departments in Student Life, as needed. It is important that the technical assistant be familiar with the building, its equipment, policies, programs and services.
Posting Date 06/23/2017
Initial Application Review Date 07/10/2017
Closing Date
Open Until Applicants are Selected, Selected for interview, or Position Filled
Special Instructions to Applicants Please attach unofficial transcript for highest degree obtained.
Required Qualifications
Required Education BA/BS degree or equivalent combination of education and experience in Multi-Media/Computer Equipment
Required Work Experience Four years experience working with event spaces and/or computer trouble shooting.
Required Licenses and Certifications
Additional Education/Experiences to be Considered
Additional Education/Experiences to be Considered -Experience with, and working knowledge of audio visual and computer equipment.
-Working knowledge of Microsoft Office Suite
-Experience in troubleshooting technical problems
Duties
Duties
Duties -Provide quality customer service to the facility users
Essential/Marginal Essential
Duties -Maintain audio-visual equipment within the facility
Essential/Marginal Essential
Duties -Provide customer support for electronic media requests
Essential/Marginal Essential
Duties -Helps train student staff on equipment use
Essential/Marginal Essential
Duties -Troubleshoot audio-visual equipment when there are technical questions or problems
Essential/Marginal Essential
Duties -Evaluate and recommend equipment upgrades and replacement
Essential/Marginal Essential
Duties -Maintain, clean and inventory equipment
Essential/Marginal Essential
Duties -Work independently and at times with the Reservation Specialist and Set Up Coordinator
Essential/Marginal Essential
Duties -May provide technical support to other areas in Student Life
Essential/Marginal Marginal
Duties -Perform other duties as assigned
Essential/Marginal Marginal
Responsibilities / Skills and Abilities
Responsibilities
Required Physical Abilities
Required Physical Abilities Must be able to lift up to 50 lbs.
Required Skills and Abilities
Required Skills and Abilities -Ability to have a flexible schedule to accommodate night and weekend activities
-Ability to work independently with little supervision
-Ability to maintain professional appearance and demeanor
-Excellent customer service skills
-Ability to collaborate with other A/V Technicians and Media Personnel
-Familiarity with Windows 7, Windows 10 and their differences
Documents Needed to Apply Required Documents
- Resume
- Cover Letter
- Letter of Reference 1
- Letter of Reference 2
- Transcript 1
To apply please click here!
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