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University of Delaware

 Location: Newark, DE 19716 Document ID: AD194-0DHH Posted on: 2019-05-2805/28/2019 Job Type: Regular

Job Schedule:Full-time
2019-06-27
 

Accounts Receivable Associate, Cashier's Office

Pay Grade: 27N

Context of Job:

Under the limited supervision of the Manager, Cash Operations, the Accounts Receivables Associate has the primary responsibility to process/oversee the timely and accurate receipt of payments for students, non-student miscellaneous receivables, and Student Financial Services (SFS) third party organizations as well as requires a high level of customer service when assisting students, parents, external customers, and the University of Delaware community. Interactions include face-to-face, telephone, e-mail, and written correspondence.

Responsibilities:
  • Process/oversight of non-student billing and receivables to include invoice processing and past due account oversight in coordination with the Manager, Cash Operations.
  • Ensure policies and procedures are followed in regards to departmental external billing processes.
  • Post/process payments for student accounts, non-student miscellaneous billing, and Student Financial Services third Party Organizations.
  • Provide assistance to parents, students, external customers, and UD Departmental staff with inquiries related to account balances, payments, and collections.
  • Assist with processing non-student miscellaneous and third party organization invoicing.
  • Assist Manager, Cash Operations with review and analysis of past due receivables and provide recommendations for resolution or collections placement.
  • Provide support to include processing electronic payments, daily ACH returns, credit card refunds, opening and closing office, securing office files and personal customer information.
  • Perform miscellaneous job-related duties as assigned.

Qualifications:
  • High school diploma or GED, Associate?s degree preferred with three to five years related experience.
  • Background in Accounting or Business preferred.
  • Strong written and oral communication skills.
  • Ability to analyze and interpret data and make independent decisions and judgments.
  • Ability to maintain confidentiality and high level of integrity.
  • Intermediate computer knowledge and experience.
  • Ability to handle multiple tasks simultaneously.
  • Ability to communicate effectively with a diverse constituency.
  • Working knowledge of PeopleSoft, or comparable Enterprise Resource Planning (ERP) system, as it applies to data analysis, system set-up, and reporting preferred.


Applications close: May 28 2019 Eastern Daylight Time

To apply please click here!