Responsibilities include:
- Providing phone support for all CCM related hardware, software, and servers in a mixed MAC/Windows environment;
- Using Footprints Ticketing system for unresolved tickets;
- Direct lab support for 21 dual booted Apple computers.
Phone support for the College will be to the helpdesk located in 3207 Mary Emery Hall.This Technologies Level 1 support position is the primary point of contact for all CCM Computer and technology questions and problems.
Minimum Requirements
- Recipient of work study award based on financial need and must be admitted into a degree program.
- Must be enrolled at least part-time (6 credit hours for undergraduate students and 5 credit hours for graduate students), with the exception of summer quarter, or will be a registered student during the next academic quarter/semester for summer work. Student workers must meet the enrollment requirement for the entire quarter.
- Must be age 16 or older.
Application Process: Complete an Applicant Profile and upload your Resume, then apply to Requisition # 32263 and upload a copy of your FEDERAL WORK STUDY award under the "Additional Documents" section. Failure to include a copy of your Federal Work Study award may remove you from consideration.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.
REQ: 32263
SF:OMJ SF:OOD SF:VA
Nearest Major Market: Cincinnati
Job Segment: Help Desk, Information Technology, Technology
To apply please click here!