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University of Cincinnati

Location: CincinnatiOH 45221 Document ID: AD025-2SB7 Posted on: 2019-03-0703/07/2019 Job Type: Regular

Job Schedule:Full-time
2019-04-06
 

Work Study Student, CCM IT Helpdesk

CCM is seeking a Work Study Student to provide Level 1 HelpDesk support to students, faculty and staff.

Responsibilities include:
  • Providing phone support for all CCM related hardware, software, and servers in a mixed MAC/Windows environment;
  • Using Footprints Ticketing system for unresolved tickets;
  • Direct lab support for 21 dual booted Apple computers.


Phone support for the College will be to the helpdesk located in 3207 Mary Emery Hall.This Technologies Level 1 support position is the primary point of contact for all CCM Computer and technology questions and problems.

Minimum Requirements

  • Recipient of work study award based on financial need and must be admitted into a degree program.
  • Must be enrolled at least part-time (6 credit hours for undergraduate students and 5 credit hours for graduate students), with the exception of summer quarter, or will be a registered student during the next academic quarter/semester for summer work. Student workers must meet the enrollment requirement for the entire quarter.
  • Must be age 16 or older.


Application Process: Complete an Applicant Profile and upload your Resume, then apply to Requisition # 32263 and upload a copy of your FEDERAL WORK STUDY award under the "Additional Documents" section. Failure to include a copy of your Federal Work Study award may remove you from consideration.

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.

REQ: 32263

SF:OMJ SF:OOD SF:VA

Nearest Major Market: Cincinnati
Job Segment: Help Desk, Information Technology, Technology



To apply please click here!