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Portland Community College

Location: PortlandOR 97280 Document ID: AC456-3719 Posted on: 2018-12-1712/17/2018 Job Type: Regular

Job Schedule:Full-time
2019-01-16
 

Computing Technology Specialist


Computing Technology Specialist
Portland Community College


Requisition ID
req17

Department
Information Technology

Campus
SY-Sylvania Campus; 12000 SW 49th Ave, Portland, OR

Employment Type
Classified-Full Time

Job Close Date
'Apply Immediately; This position will close once sufficient qualified applications have been received'

Position Summary
PCC is looking for a Computing Technology Specialist who will provide end-user technology support in a complex network environment. This position is responsible for maintenance, troubleshooting, diagnosis and repair of computer hardware, operating systems, devices and software as part of a technical support team on the Sylvania Campus.

This position supports areas like QRC, TLC, International Education, Multicultural Center, Information Booth, College Advancement, Foundation, Campus President, Library Admin Computers, Library Labs & Instructional Systems, ASPCC & Media Services along with a set of classrooms and labs.

Scheduled shift of Tuesday to Friday from 10: 30 am to 7:30 pm and Saturday from 9:00 am to 6:00 pm with 1 hour for lunch

If this sounds like a learning community that you would like to be a part of, and an important role that you would like to play for PCC, please review the minimum qualifications for this position and apply today.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/computing-technology-specialist/

Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Experience supporting PCs and Macs in an academic environment, providing assistance to students, staff, and faculty with their computing needs
- Demonstrated skill in time management, communication, and prioritization.
- Experience responding to and escalating technical incidents autonomously.
- Demonstrated experience supporting customers with wide ranging skill
levels and needs.
- Experience supporting classrooms and computer labs.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High School diploma or equivalent. Associate's degree or two years of college-level coursework or training in a computer-related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.

Two years of work experience with computing systems is also required.

Must possess knowledge of current personal computer hardware, operating systems, client/server and network technologies, including printers and peripheral devices such as scanners, PDAs and special needs equipment.

Ability to install and configure a wide variety of software applications. The above-mentioned qualifications could be demonstrated by possessing one or more of the following certifications:
A+
Net+
Microsoft related

Ability to: Effectively and clearly communicate verbally and in writing; read, understand and follow complicated technical documentation, procedures and instructions; multi-task and effectively use time management skills; use critical thinking skills to analyze, troubleshoot, diagnose and repair computer problems in a complex networked environment; plan, organize, document complex technical and configure systems for consistency with institutional policies and procedures; effectively prioritizes work requests and work occasional long hours; collaborate and work effectively in a team environment; provide effective and responsive service to departmental customers provide own transportation to various sites throughout the district.

Position Grade
22

Position Grade Salary Range
$47457 to $76156 Annual Salary

FTE
1

PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year - 11 Paid holidays

For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits

Working Conditions and Physical Requirements
  • Work pressure and interruptions occur on an ongoing basis due to competing priorities and deadlines.
  • Must be able to interact professionally with distraught or reactive individuals.
  • Exposure to constantly changing physical and ergonomic environments.
  • Ability to lift and work on equipment that may be located in tight and poorly lighted spaces, such as under desks, in closets, or other confined areas.
  • Lifting and moving of computer components and peripherals weighing up to 40 pounds is sometimes required.
  • Requires occasional periods of sustained effort and crawling under desks and confined spaces to install/uninstall and/or move equipment across campus.

    Background Check Required
    Yes

    Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

    Veterans: DD214

    Disabled Veterans: DD214 and Letter from the Department of VA

    Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

    Apply at, https://pcc.csod.com/ats/careersite/jobdetails.aspx?site=7&c=pcc&id=17





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