Job Title
Desk Assistant/Mail Clerk - OHRL (OPS)

Job Description
The Desk Assistant works the reception desks and the Mail Clerk works in the mail room in North Lake Village, South Village and West Lake Village.

Required Qualifications
Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment.
Must have a minimum GPA 2.0 and be in good conduct standing with the University.
Ability to work evenings, nights, weekends, and holidays as necessary.

Preferred Qualifications

Knowledge, Skills & Abilities
• Knowledge of FERPA .
• Excellent interpersonal, verbal, and written communication skills.
• Ability to maintain confidentiality and discretion at all times.
• Ability to follow and understand directions.
• Ability to exercise a high degree of independent judgement in the interpretation, application, and enforcement of all rules, regulations, and policies.
All employees are expected to:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other's view of the world, personalities and working styles.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

Physical Demands
Ability to bend, stoop, and lift approximately 15 lbs.
Ability to sit for long periods of time.

Salary Range
Desk Assistant $8.25 per hour/Mail Clerk $9.00 per hour

Job Duties

Essential Job Duties
• Provides administrative support to the Office of Housing and Residence Life.
• Attends and participates in trainings.
• Greets visitors and provides information.
• Routes visitors to appropriate department when necessary.
• Answers phones and routes calls.
• Notifies appropriate parties of University policy violations.
• Assists students with lockouts and complete all lockout records as per the established policies and procedures.
• Sorts and delivers mail/packages.

Other Duties
• Performs other job-related duties as assigned.

Posting Detail Information

Posting Number
TS317P

Open Date
10/30/2018

Close Date

Open Until Filled
Yes

Status

Special Instructions to Applicants
As a temporary employee, you may not be eligible to participate in all employee benefit programs (e.g. paid leave, retirement, or tuition reimbursement).



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