Position Vacancy ID:
106198

Employment Class:
University Staff-Ongoing

Working Title:
Customer Service Rep-Printing

Official Title:
PRINTING ASSISTANT(61550)

Hiring Department:
A064060-INFORMATION TECHNOLOGY/SEO/PRINTING

FTE:
100%

Term:
This is an Ongoing appointment

Advertised Salary:
Minimum $14.18

Job Summary:
This position performs highly technical customer service activities by direct interaction with customers, printing prepress activities in customer services, technical billing activities for three program service centers, records handling and filing, and customer assistance. This position interacts a great deal with the work flow of the customer service and production areas. DolT Digital Publishing & Printing Services provides a variety of printing, publishing and output solutions for both conventional and digitally generated documents for the University community and other state agencies. The department has approximately 40 full-time employees and a total operating budget exceeding $6 million. This position works under general supervision and reports to the Digital Publishing and Printing Customer Service Manager

This position is located in the customer services area of UW-Madison, Division of Information Technology, Systems Engineering & Operations, Digital Publishing & Printing group at 30 East Campus Mall (ECM) location.


Requirements:


Additional Requirements:
*Must be able to handle papers, inks, and other chemicals and substance used in printing with or without accommodation.

Schedule Comment:
7:45am-4:30pm

Contact:
Vickie Arneson
vickie.arneson@wisc.edu
608-262-1936
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to Applicants:
Please apply online by submitting both a resume and a cover letter. In your cover letter, please describe how your experience meets the required qualifications which are as follows:
*Basic knowledge in the field of printing services, preferably in customer services and digital pre-press activities.
*Experience with personal computer keyboard entry.
*Experience with word processor and spreadsheet applications, such as Microsoft Word and Excel.
*Excellent communication skills.
*Exceptional customer service skills and ability to interact with all different types of customers.
*Ability to prioritize multiple assignments.
*Ability to handle papers, inks, and other chemicals and substances commonly used in a printing environment with or without accommodation.

Additional Link:
Full Position Details

NOTE: A Probationary Period will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Sep 20 2018 Central Daylight Time
Applications Close: Oct 10 2018 11:55 PM Central Daylight Time


To apply please click here!