Job Description:

FLSA Status: Exempt

Job Summary:
The Systems Administrator II is responsible for configuring, administration, and securing software applications such as Email, Directory Services, Web, Database, or File/Print and their associated system hardware and technologies such as virtualization, storage array networks, backup systems, and high availability clustering. (See CUPA #465160 & #463140)
Duties and Essential Job Functions:
Resolves problems by determining root cause; providing software/hardware technical support on client or server operating system or application software and/or their associated hardware and technologies.
Supports end-user issues by providing technical support to other Information Technology support staff.
Implements, administers, and upgrades systems by overseeing all operating system upgrades, maintaining software updates, maintaining associated hardware and software applications.
Safeguards information systems by assessing and remediating system security, establishing and reviewing backup and disaster recovery procedures, following organizational procedures and anticipating and minimizing downtime.
Manages projects to ensure on-time, quality delivery, and successful completion.
Maintains operational effectiveness and efficiency by performing research on new server hardware and software technology; designing changes to systems; developing testing procedures and implementing changes.
Documents actions by establishing and maintaining procedures used; filing and retrieving documentation, and tracking hardware assets.
Maintains technical knowledge by attending educational workshops and technical training; reviewing professional publications.
Contributes to team effort by accomplishing related results as needed
Performs other related duties as assigned.
Required Education and Experience:
Bachelor's Degree or equivalent experience.
Minimum of 3 years' experience administering software applications and their associated hardware and technologies in a small to medium sized size environment. Multiple relevant certifications preferred (e.g. CompTIA A+, CompTIA Network+, CompTIA Server+, Apple, Microsoft, or any server or storage hardware)
Level 1 plus:
Knowledge of basic server applications such as File, Print, or Web
Knowledge of enterprise system management software such as anti-virus, security patch management, client inventory, or image creation and deployment
Knowledge of server hardware technologies such as blades, blade chassis, iLo, and rack cooling systems.
Knowledge of basic storage technologies (DAS, NAS)
Knowledge of basic DR and backup technologies such as DLT/LTO tape systems, disk systems, and robotic libraries.
Ability to administer server applications and their associated hardware.
Ability to work with system management software
Ability to implement server operating and application software security updates
Ability to provision and troubleshoot basic storage technologies
Physical Requirements (With or Without Accommodations):
Visual acuity to read information from computer screens, forms and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 10 lbs.
Work Environment:
Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

Job Qualifications:

Required Education and Experience:
Bachelor's Degree or equivalent experience.
Minimum of 3 years' experience administering software applications and their associated hardware and technologies in a small to medium sized size environment. Multiple relevant certifications preferred (e.g. CompTIA A+, CompTIA Network+, CompTIA Server+, Apple, Microsoft, or any server or storage hardware)
Level 1 plus:
Knowledge of basic server applications such as File, Print, or Web
Knowledge of enterprise system management software such as anti-virus, security patch management, client inventory, or image creation and deployment
Knowledge of server hardware technologies such as blades, blade chassis, iLo, and rack cooling systems.
Knowledge of basic storage technologies (DAS, NAS)
Knowledge of basic DR and backup technologies such as DLT/LTO tape systems, disk systems, and robotic libraries.
Ability to administer server applications and their associated hardware.
Ability to work with system management software
Ability to implement server operating and application software security updates
Ability to provision and troubleshoot basic storage technologies
Physical Requirements (With or Without Accommodations):
Visual acuity to read information from computer screens, forms and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 10 lbs.
Work Environment:
Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.



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