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Lehigh University

Location: BethlehemPA 18015 Document ID: AC274-4WC8
Ad Number: 25908972
Published on: 2018-08-1008/10/2018 Job Type: Regular

Job Schedule:Full-time
Published in: DiverseJobs
2018-09-09
 

Associate Director, Donor Relations

Classified As seen in DiverseJobs

The Associate Director, Donor Relations is responsible for managing the Scholarship Stewardship Program and stewardship activities for capital projects and facility donors. In addition to managing programs that steward targeted groups of donors to these areas, this individual will also work collaboratively with Development and Alumni Relations and University staff to develop and execute highly customized stewardship plans or deliverables for individual donors. Other responsibilities include resolving questions, performing or assisting with other processes and projects as needed and managing work-study students.




  1. Manage the Scholarship Stewardship Program

    • Identify and implement innovative approaches to enhance student and donor engagement

    • Serve as liaison to the Financial Aid Office and Gift Officers regarding scholarship recipients and award information, also communicate directly with scholarship recipients and donors to ensure meaningful experiences for all

    • Construct a process for gathering information from student recipients in a timely and efficient manner and manage communication between donors and scholarship recipients

    • Plan and execute the annual reports to scholarship donors and oversee all scholarship stewardship mailings

    • Plan and execute scholarship stewardship events in collaboration with the events team, which includes but is not limited to ensuring scholarship recipients attend stewardship events, selecting and coaching scholarship student spekers, and fostering communication between students and donors unable to attend

    • Plan and execute the student portion of the annual scholarship dinner, which includes but is not limited to recruiting and ensuring scholarship recipients attendance at scholarship dinner; selecting and coaching scholarship dinner student speakers; and fostering communication between students and donors unable to attend event

    • Serve on working groups that involve scholarship gifts, financial aid initiatives and student engagement



  2. Manages stewardship process for capital projects/facility donors

    • Create language for recognition plaques and obtaining donor approval

    • Serve as liaison to facility services, architects, and vendors to make and install all donor recognition plaques

    • Plan and execute building dedications in collaboration with the events team, which includes but is not limited to creating event concepts and drafting communications, selecting and coaching student speakers, and securing attendance

    • Develop and implement creative and meaningful stewardship of capital donors to continue engagement after building dedications

    • Oversee plaque database to maintain a comprehensive and accurate record of all physical donor recognition

    • Serve on working groups for campaign initiatives that involve capital gifts



  3. Utilize appropriate technology to provide personalized stewardship to individual scholarship or capital fund donors as well as other donors as assigned

    • Collaborate with Development and Alumni Relations and University staff to develop and execute personal stewardship plan for individual donors

    • Create and edit copy, social media, photography, videos, reports, special events or other deliverables for donors

    • Maintain current working knowledge of necessary software and processes and innovations



  4. Research and resolve internal and external questions as they relate to stewarship

    • Generates reports from ARGOS database to research funds, answer inquiries and guide stewardship

    • Maintain strong relationships with Development and Alumni Relations and University staff to champion best practices and ensure access to timely and accurate information about the administration and impact of gifts



  5. Perform or assist with stewardship processes, events, communications and activities as requested

    • Collaborate with Director and colleagues in strategic planning

    • Develop a network of peers at other institutions to gain insight and guidance on new and existing stewardship and donor relations best practices, particularly as they relate to scholarship and capital projects

    • Identifies methods for streamlining and enhancing stewardship efforts, particularly as they relate to scholarship and capital projects



  6. Recruit and oversee work-study students for Stewardship team

    • Primary focus to assist with the plaque database

    • Additional duties may include assisting with scholarship reports, other capital stewardship projects and donor relations initiatives





  • Occasional evening, weekend hours to attend events

  • Occasional travel is required to attend training or for event support




  1. Bachelor's Degree or equivalent combination of education and experience

  2. Three to five years related work experience

  3. Excellent communication and interpersonal skills

  4. Solid writing ability and organizational skills

  5. Solid computer skills with experience using word processing and spreadsheet software

  6. Successful completion of standard background checks including but not limited to: social security verification, education verification, county and national criminal background checks, PATCH, FBI fingerprinting, Child Abuse Clearance. Based upon the requirements of the position Lehigh may also request credit history reports, motor vehicle checks and professional license/certification verification



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