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Club Fortune Casino

Location: HendersonNV 89015 Document ID: AC273-0DTS Posted on: 2018-07-2607/26/2018 Job Type: Regular

Job Schedule:Full-time
2018-08-25
 

SLOT TECHNICIAN II



Job Summary:
Responsible for technical slot operations during designated shifts to ensure accurate and consistent operation of slot machines and gaming devices with minimal down time. Oversee and lead routine service and maintenance of slot machines and related cash handling equipment.

Requirements

Work Environment and ADA Requirements:
Must be able to stand for entire shift. Must be able to converse over the radio in an environment with loud background noise. Must be able to lift, push, pull and carry. Must be able to lift and carry a minimum of 25 pounds on a regular basis, 50 pounds on a frequent basis, and 150 pounds occasionally. Must be able to stoop, bend and reach. Must have the manual dexterity required to write and operate computer/slot machine. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Qualifications:
Minimum one year previous slot technician experience is preferred. Extensive knowledge of slot machines, player tracking, slots project and installation required. Present a well groomed appearance and be at least twenty-one years of age. Ability to multi task, follow up, organize and adapt to rapid change in high volume, high stress environment. High school diploma or equivalent required. Must be able to read, write and speak English fluently.

Essential Job Functions:
  • Perform all repairs necessary without assistance using advanced and comprehensive knowledge of slot machine diagnosis/ repair.
  • Provide training and guidance to other slot tech team members.
  • Consistently follow machine entry and repair procedures in order to identify and prevent future equipment issues.
  • Accurately and effectively interpret slot machine conditions by use of self diagnostic and troubleshooting techniques.
  • Maintain up to date information regarding slot machine and gaming technology.
  • Competently problem solve with creative, analytical, structured thinking ensuring proper policies & procedures are being followed.
  • Act in supervisory position when needed, maintaining accurate and consistent communication with all departments.
  • Respond to all floor calls in an expeditious manner while maintaining familiarity with floor operations.
  • Competently use various PC based software programs.
  • Provide exceptional customer service.
  • Protect the integrity of the company by identifying and properly serving guests in accordance with all governing regulations, including gaming, health and alcohol awareness.
  • Perform other duties as assigned in accordance with Club Fortune policies.