Definition
Summary
Provides instruction support in the form of tutorial assistance in the classroom, online interactive, learning laboratory, or drop-in tutorial settings to students who are involved in all levels of pre-college to advanced lower-division college coursework in the Technology Division, specific to the discipline of construction technology. Instruction support requires competence in the subject matter of Construction Technology taught at the College and the ability to schedule and assign student or emeritus tutors.

Distinguishing Career Features
The Instructional Associates is part of a career path for instruction support in online, classroom/lab, or walk-in learning center environments. Instructional Assistants typically do not possess an Associate's degree or trade credential, may serve under a lab coordinator, or assist instructors in a limited term course of study. Advancement to Associate requires the academic credentials described in this description and the ability to support a variety of walk-in and scheduled lab environments, technologies to enhance learning, and learning styles.

Essential Duties and Responsibilities
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:

• Tutors students on an individual and small-group basis in all levels of the specific curriculum taught at the College. Tutors students who may have learning difficulties, carrying out remedies for learning problems in subject matter, resources, or technologies.
• Assists and advises students to enhance skills in problem analysis, grammar and syntax, proper use of tutorial and computer-aided laboratory equipment. Presents and may customize demonstrations and drills to students along with an explanation of concepts. In walk-in learning lab environments, schedules, trains, oversees and monitors the attendance of student and other temporary tutors. Trains and assists student and other temporary help in use of interactive and computer-aided tools, materials, and equipment.
• In on-line interactive courses, provides instructional support to remote students by messaging, social media, and telephone help for both subject matter and instructional technology. Prepares indexed and accessible documentation of helpful responses.
• Provides and may coordinate tutorial assistance, small group discussions, and computer-assisted instruction support (for online coursework) in such a way as to enhance students' after having difficulty grasping subject matter, or are more effective in one-on-one level settings.
• Maintains student attendance records including in scheduled labs. Performs data entry and other clerical duties related to the specific lab area. Organizes and maintains reference materials related to software and tutorial program information.
• Creates written instructions for use of resource center or laboratory services and computer equipment, as necessary.
• Prepares and distributes supplementary instructional materials and handouts. Sets up materials in language labs.
• Assists instructors in administering, monitoring, collecting, and scoring quizzes and examinations. May conduct statistical analysis of tests to assess the effectiveness of test elements and recommend grading curves. Maintains test files.
• Researches available supplemental learning materials. Consults reference works and/or performs searches to research concepts related to student questions across the foreign language or related curriculum.
• Tutors and instruct students in learning and test-taking strategies (e.g., flash cards, study guides, test-taking techniques, coping with stress, and otherwise alleviating test anxiety).
• Under faculty guidance, designs and presents remote tools and other forms of help to online students who are having difficulty with the subject matter or online access.
• Assists faculty by organizing and participating in cultural and vocational awareness activities that enhance student learning.
• Maintains lab equipment and makes repairs as needed, calling for maintenance, as necessary. Delivers materials and equipment to classrooms, laboratories and/or offices, as requested. Ensures that labs and learning centers are clean, orderly, and functional.
• Processes timesheets, purchase requisitions, and other standardized documents following established procedures.
• Performs other duties as assigned that support the overall objective of the position.

Qualifications and Physical Demands

MINIMUM QUALIFICATIONS:



Knowledge and Skills:
The position requires in-depth knowledge of one or more lower-division majors or languages. Requires awareness of the difficulties students may have with learning respect to the grasp of course content, learning styles, adaptive technologies, computer-aided and online support. helpful Requires a well-developed knowledge of computer-aided instructional techniques and general purpose learning applications. Requires working knowledge of computer operating systems used by the College. Requires knowledge of and skill at using the web-based access and conducting research. Requires skill at writing examples and problems to help students learn the subject matter. Requires knowledge of and skill in using proper English grammar, vocabulary, syntax, spelling and punctuation. Requires sufficient human relations skill to convey technical concepts to others and to facilitate a small group learning process. Requires a basic knowledge of standard and office clerical practices.

Abilities:
Requires the ability to carry out all the responsibilities of the job including general online instruction support, providing tutoring and assistance in assigned subject matter for adult students of diverse backgrounds, abilities and skill levels. Requires the ability to make demonstrations to small groups. Requires the ability to relate positively to students in a teaching/learning environment, develop and maintain effective working relationships, and recognize the difficulties students may have in comprehending the subject matter. Requires the ability to support and supplement instructors' specific curriculum and assignments at the level being taught. Requires the ability to administer tests. Requires the ability to listen actively and effectively, identify and solve problems, facilitate learning for students, and build student confidence in the subject matter. Requires the ability to convey concepts both orally and in writing, speak in an engaging, clear, and concise manner, and follow standing instructions. Requires the ability to oversee and mentor student-tutors and perform general clerical tasks. Requires the ability to operate and maintain computer-aided learning equipment and utilize software applications that are dedicated to the subject matter.

Education and Experience:
The position requires an Associate's degree in the academic major being supported and two years of tutoring or instructional lab experience which may be concurrent with education, or 12 credit hours of upper division credit hours in the major. A Bachelor's degree is preferred and may substitute for experience.

Licenses and Certificates:
May require a valid driver's license.

Physical Abilities:
Incumbent must be able to function indoors in a classroom and/or laboratory environment engaged in work of primarily a sedentary nature. Requires sufficient ambulatory ability to move to and sit at workstations for extended periods of time and present information on wall-mounted writing boards. Requires sufficient arm, hand, and finger dexterity to use a personal computer keyboard and other office equipment. Requires the ability to lift, pull, or push lightweight (up to 25 pounds) materials and equipment around classroom/laboratory environs and into and out of storage areas. Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings. Requires visual acuity to read printed materials and online computer screens and to observe students perform assignments in classroom, laboratory, and tutorial settings.

Working Conditions:
Work is performed indoors where minimal safety considerations exist.

Conditions of Employment
This is a full time, 12 month per year position. The normal hours of work are to be arranged between 7:00 a.m. and 11:00 p.m., Monday through Friday. The effective date of employment will be arranged with the supervisor.

The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910).

The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

PAY PHILOSOPHY:
All movement on the salary schedule will occur July 1 of each year for all classified employees.
Additional Information

APPLICATION PROCEDURES:
Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting www.cccd.edu/employment. Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714 or (714) 438-4716.

All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.

Application Requirements:
To be considered for employment you must submit a complete application packet. A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. A current resume (as a separate attachment - PDF recommended).
3. A cover letter (as a separate attachment - PDF recommended).
4. Answers to all supplemental questions (please provide clear and thorough responses as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume" or "N/A").
5. You have been asked to prepare a materials list and funding requirement for three identical courses that will be offered next semester. The course requires a test kit ($10/each), a tool kit ($12/each), a pair of hand gloves ($3/pair), and protective eye goggles ($15/dozen or $2/each) for each student in class. Each class has a capacity of 25 students. The California State tax rate is 6.00%. Orange County tax rate is 0.25%. Costa Mesa has no additional sales tax rate. And, the Special tax rate is 1.50%. Add 12% to materials for handling. Compute the funding required to purchase the materials for next semester. Please submit your answer as Excel spreadsheet with file name: "Materials Funding [Your Last Name].xls".

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.

Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate the job you are applying to and your name.

Disability Accommodations: If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 OR (714) 438-4716.

WORK ENVIRONMENT

• Indoor and outdoor office, classroom, and laboratory environments where safety considerations exist that must be observed and enforced.
• Some positions may experience exposure to heavy equipment, potentially hazardous fumes and/or chemicals, and or excessive noise levels.
• Classroom and laboratory environments may be outside and subject to adverse or inclement weather.
• Work shifts may vary based upon needs of the institution, class offerings, and/or the work schedules of others.

PHYSICAL DEMANDS:

• Requires sufficient ambulatory ability to walk, stand, bend, stoop, squat, or sit for extended periods of time and sit or stand at a workstation for intermittent periods of time.
• Requires sufficient arm, hand, and finger dexterity in order to use a personal computer keyboard and other office equipment and hand and finger dexterity to complete field repairs or repairs at a workbench.
• Requires the intermittent ability to lift, pull, or push lightweight (up to 50 pounds) materials and equipment around classroom/laboratory area and surroundings and into and out of storage or filing areas.
• Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings, and to distinguish sound prompts from equipment.
• Requires visual acuity to read printed materials and computer screens and to observe and evaluate students as they perform or complete tests in classroom, laboratory, and tutorial settings.
• Ability to work extended hours.

The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

Coast Community College District is an Equal Opportunity Employer
PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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