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Elgin Community College

Location: ElginIL 60123 Document ID: AC255-0FFO Posted on: 2018-08-1408/14/2018 Job Type: Regular

Job Schedule:Full-time
2018-09-13
 

Financial Aid Assistant III



Function:
Provide assistance and information regarding policies and procedures for various federal and state financial aid programs. Perform clerical and reception office duties and related tasks.

Essential Responsibilities:
1. Assist students in completing financial aid paperwork and application process.

2. Educate students on their rights and responsibilities when borrowing a federal student loan.

3. Respond to iquiries.

4. Process incoming paperwork.

5. Maintain accurate files.

6. Work with third party servicer regarding delinquent borrowers.

7. Coordinate default management efforts.

8. Schedule appointments and provide information and assistance.

9. Receives sorts and forwards incoming mail.

10. Type memos, correspondence, reports or other documents.

11. Perform accurate data entry.

12. Perform a variety of other clerical duties.

13. Resolve problems or issues.

Essential Responsibilities Continued:

Other Responsibilities:
1. Make referrals to other areas of student services as appropriate.

2. Provide backup clerical support to the department.

3. Perform other job-related duties as assigned which pertain to the job description.

Work Relationships:
Does Not Supervise

Physical Demands:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Position requires close visual acuity to perform activities (i.e. preparing/analyzing data and figures; transcribing; viewing a computer monitor; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes).

Quiet conditions.

Typical office or administrative conditions (i.e. not substantially exposed to adverse environmental conditions).

Working Environment:
Office

Required Qualifications:
1. High school diploma or general education degree (GED); or equivalent combination of education and/or experience.

2. Knowledge of Microsoft Office software (Word, Excel and Outlook) and use of the Internet.

3. Keyboarding

Desired Qualifications:
1. Previous experience using databases, including enterprise-wide databases (e.g. Datatel).

2. Type a minimum of 20 words per minute.

3. Bilingual in Spanish

Special Instructions to Applicants:
Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 7/10/2018 and meet the posted minimum qualifications will receive full consideration.

This position is open until filled. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Please refer to the Frequently Asked Questions document for information related to the ECC Hiring Process and Applicant Tracking System.

Testing Required:

Materials Required to Complete the Application Process for this Position:
Cover Letter/Letter of Application
Resume/Curriculum Vitae


To apply please click here!